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Local and national health contacts and helplines
Health contacts Local health services
Sexual health advice for young people
Sexual health and family planning clinics
Sexually transmitted infections
Advice regarding HIV and Aids
Domestic violence
Need someone to talk to?
Alcohol, drugs and smoking helplines

Local health services

The NHS website (external website) provides all local health services information including:
  • GPs
  • dentists
  • hospitals
  • walk-in centres
NHS Direct 0845 4647 (24 hour nurse led help line providing confidential healthcare, advice and information)

Sexual health advice for young people

Details of local sexual health services for young people are available on the Surrey Youth website (external website)
.
Sexual health and family planning clinics

The family planning clinics are free and confidential to both men and women of all ages. They offer advice and provide supplies of all methods of contraception, including free condoms, emergency contraception, pregnancy testing and sex related advice. Please phone before visiting to confirm opening times.  To find you nearest clinic go to the Family Planning Association website (external website).

Sexually transmitted infections

If you have any worries about having unprotected sex and sexually transmitted disease you can contact a health advisor based at a Genito-urinary Medicine Clinic (GUM clinic). They offer free confidential advice, counselling and treatment of all sexually transmitted infections and other genital conditions.  Pre and post HIV counselling and HIV tests are also available.  Emergency contraception is also available from these clinics.  You can book yourself and appointment and do not need to see your doctor first. Confidentiality is guaranteed by law in GUM/STI clinics and no information about you is passed out of the clinic without your permission.  To find you nearest clinic go to the Family Planning Association website (external website).

Advice regarding HIV and AIDs

The Terrence Higgins Trust (THT) (external website) delivers health promotion campaigns, national and local services directly to people with, or affected by, HIV and people at risk. They provide advice and support if you are living with HIV, know someone who is, or think you might be at risk of HIV.

National AIDS Helpline (external website) is a free, confidential 24 hour service (will not be shown on your phone bill), to give support, advice and information on HIV/AIDS and sexually transmitted infections.  Telephone: 0800 012322.  

Need someone to talk to?

Youth Counselling Service (external website) offers a free and confidential short term counselling service for young people age 12-24. Counselling is available for various issues including relationships, families, drugs, pregnancy, sexuality, stress, bullying, feeling low, depression or anything else that worries you. The service is provided by the Health Promotion Service.  You can contact them by phoning 0845 600 2516 (an answerphone is available) or e-mail.

Other useful numbers
Parent line 0808 800 2222
Rape Crisis 01256 840224
RASAC (Rape and Sexual Abuse) 01483 546400
Eating Disorders Association Youth Line 0845 634 7650
Eating Disorders Association 0845 6341414
Childline 0800 1111
Samaritans (external website) 0845 790 9090 or 01932 844444


Contact numbers for those experiencing domestic violence

North Surrey Domestic Violence Outreach Service - 01932 260690
North West Surrey Domestic Violence helpline Service / Women's Aid - 01483 776822
North Surrey Police - Vulnerable Person's Unit - 01932 205548
Surrey Women's Aid 24hr helpline - 0808 2000 247
Refuge 24hr helpline - 0808 2000 247
Staines Victim Support - 01784 446202

Alcohol, drugs and smoking helplines

Drugs - If you'd like friendly, helpful advice about drugs and how they affect you, of if you or someone you care about has a drug problem, visit www.talktofrank.com (external website) or call 0800 77 66 00.
Release 0845 4500 215 Drugs in schools helpline, for pupils, parents and teachers.
Families Anonymous 0845 1200 660 Self-help groups around the country for families and friends of people who have a drug-related problem.

Alcohol

Al-Anon Family Groups 020 7403 0888
For the families of people with drinking problems.
Alateen Groups 020 7403 0888
For teenagers in families where someone has a drinking problem.
Drinkline 0800 917 8282 - all calls are free
For free confidential information help and advice if you are worried about a young persons drinking, the drinking of someone else in the family or your own drinking.
Alcohol Concern
Alcohol concern is the national agency on alcohol misuse.  They work to reduce the incidence and costs of alcohol related harm and to increase the range and quality of services available to people with alcohol-related problems. The Alcohol Concern website: www.alcoholconcern.org.uk (external website)

Stop smoking services
Surreyquit - Advice, information and support to stop smoking. (external website)
NHS Smoking helpline 0800 022 4332