Spelthorne Borough Council

Providing Quality Services to the People of
Ashford, Laleham, Shepperton, Staines, Stanwell & Sunbury

Pay Online

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What you need to know about paying online

Pay online (please read instructions below before continuing)

If you wish to make a payment, please have your Council Tax account reference to hand as well as your debit or credit card (Your Council Tax account reference should be nine digits long. If the last digit is an 'X', please ensure that you enter a capital 'X').

Please note :-
There is an additional fee payable for payments by credit card. Charges are as follows:
2.6% for internet payments or telephone payments via an operator
2.3% for touchtone telephone payments

This charge is subject to change
We cannot accept liability for a payment not reaching the intended account due to a customer quoting an incorrect reference number. Neither can we accept liability if payment is refused or declined by the card supplier.

If the card supplier declines payment the Council is under no obligation to bring this fact to the customer's attention. Customers should check with their bank/debit/credit card supplier that payment has been deducted from their relevant account.

If your payment is overdue and you have received a reminder, final notice or other recovery notice you should ensure the payment is received by the deadline date specified on that notice.


Council Tax e-billing

We have now set up an online service to enable you to view your correspondence, payments, discounts etc. online.  To access this service please register here
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