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Our key priorities
The Council has decided on six priorities for the years 2010/11 as follows:

  • safer Spelthorne
    • reduce crime
    • reduce anti-social behaviour
    • reduce re-offending
    • improve confidence and provide greater reassurance

  • supporting younger people
    • increase the level of satisfaction of young people living in Spelthorne
    • increase the number of hours/week young people spend in healthy activities
    • increase the satisfaction of the general population with the facilities available for younger people

  • cleaner and greener environment
    • improve local bio-diversity
    • encourage the early adoption of the Local Development Framework to help deliver the social, economic and environmental need of the Borough
    • use the Home Energy Conservation Act provisions to tackle fuel poverty issues, helping individuals improve the energy efficiency of their homes
    • boost our recycling rate to meet our statutory target
    • improve satisfaction with street scene issues
    • reduce our carbon footprint
    • risk assess currently identified possible contaminated land sites

  • supporting housing needs
    • encourage the construction of sustainable new homes - particularly affordable homes that meet family needs
    • introduce and develop a choice-based lettings scheme
    • increase the number of households prevented from becoming homeless
    • encourage regeneration schemes to improve the quality of housing in the Borough and to achieve integrated sustained communities

  • help for older people in need
    • supply meals on wheels to those that need it every day
    • provide a personal alarm service and telecare facilities to those in need
    • increase the provision of extra care housing in the Borough
    • facilitate the provision of day care activities to the frailer, older people in greatest need
    • ensure we have a concessionary fares scheme that is affordable and attractive to users

  • economic development
    • undertaken initiatives to improve our unemployment rate
    • complete in partnership with Surrey County Council area regeneration schemes in Ashford, Shepperton and Sunbury Cross
    • work with our partners to more effectively promote the Borough of Spelthorne as a place to visit and do business, particularly emphasising its key asset the River Thames running through the borough.  Increased visitor numbers will bring economic benefits
    • make best use of Spelthorne's natural geographical advantages (close to London and major transport links) to improve our economic competitiveness and promote Spelthorne as a place to visit
    • working with you partners and with the Spelthorne Business Forum we will help improve awareness of employers as to support and training assistance available to them
    • undertaken initiatives that improve the employability of Spelthorne's workforce
These priorities provide the Council’s focus for its work over the next 12 months and reflect on the key services provided for Borough residents.  

Running through all six Priorities and of paramount importance to the future of Spelthorne is the need for a sustainable financial future and value for money services.
As an ambitious authority our level of performance, both direct and in relation to others, is important to us. Equally we know that we must continually improve and do more with fewer resources. In common with all public sector bodies our financial position is becoming increasingly challenging such that we will have to reduce our operating costs to live within our projected budgets. Procurement, project and risk management are important to us achieving what we want.

Customer satisfaction with our services is a high priority as is effective service delivery.

Over the period of this plan we aim to:

  • manage our finances through a rolling budget that takes account of the various outside pressures on us
  • undertake business improvement reviews and implement recommendations in order to reduce our operating costs
  • active review the use of our assets
  • improve the use of all of our resources through:
    • closely managing our finances on a short/medium/long term basis
    • managing risk actively
    • improving our project management
    • increasing customer satisfaction
    • improving performance management to ensure effective service delivery
    • improving the value for money that we provide
    • increase the value of efficiency saving from our procurement operations
    • seek out opportunities to deliver services more efficiently, effectively and with greater resilience by working in partnership with other bodies
    • managing all staff in a respectful and professional way
    • ensuring staff know what is expected of them

More information on how we are performing against our priorities can be found in the current Spelthorne Corporate Plan 2008 -2011