What to do if you have repair issues in your home

Your landlord is responsible for making sure that your home has:

  • reasonably modern facilities
  • adequate heating and insulation
  • been satisfactorily maintained
  • been repaired where needed
  • no health and safety risks

You should report any maintenance issues to your landlord as soon as possible, and maintain a record of requests made to them in case you need to follow up at a later date.

For independent advice on your rights when it comes to repairs to your home, please visit the Shelter website.

Condensation, mould, mildew and damp

This is a common issue which tenants in both the private and social sector come to us with. The most common reason for this type of issue is due to excess moisture in the air which, upon contact with a cold surface such as a window or a cold wall, creates condensation. If this condensation is not cleared regularly from these areas, then mould growth can form. Generally, adequate heating and ventilation, as well as clearing any obvious signs of condensation on a regular basis should resolve the issue.

We recommend that you review the damp and mould pages on the Shelter website before contacting Environmental Health for specialist advice.

Contacts
Residential Team - areas cover noise, housing and public health
Name
Residential Team - areas cover noise, housing and public health
Tel
01784 446251
Full details for Residential Team - areas cover noise, housing and public health