Street cleaning

We are responsible for the cleaning of all public roads, the provision and emptying of litter bins in the borough, the removal of graffiti from public buildings and also for the removal of fly tipping from public footways and verges.

The Government provides guidance on how quickly places should be cleaned. The response time reflects the type of area and how badly littered it is. For example, a faster response time would apply to a heavily littered town centre than a slightly littered residential street.

Town and village centre areas, together with other heavily used areas, such as by local shops are cleaned either daily or weekly dependant on how busy the areas are. Most other streets in Spelthorne are litter picked at least once every 60 working days.

However there are some other areas which due to there being no safe working area, no footpaths, or along stretches of high speed roads which will only be cleaned as and when resources are available. This is mainly due to the fact that this type of road requires traffic management to be in place before litter clearance can start. These areas are in our programme of works and we do get around to these areas as soon as possible but scheduling is dependent on the severity of the litter problem.

Littering and deposit of litter on any land is an offence which can result in a fine of up to £2,500. The Council has powers to require certain types of businesses to reduce the effects of litter attributable to them. More information on the laws controlling litter is available on the EnCams website.

To report a littered area, please telephone Streetscene.