Spelthorne Borough Council

Providing Quality Services to the People of
Ashford, Laleham, Shepperton, Staines, Stanwell & Sunbury

Cooling tower notification

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Licence summary If you control non-domestic premises you must ensure that you notify the local authority, or in Scotland, the island or district council of any cooling tower or evaporative condenser (notifiable devices) on the premises.Notification must be in writing (including by electronic means) on a form approved by the Health & Safety Executive.You must notify the local authority or island or district council of any changes to the notification information within one month of the change, in writing.If the device ceases to be a notifiable device you must notify the local authority or island or district council in writing as soon as possible.
Eligibility criteria No provision in legislation
Regulation summary A summary of the regulation relating to this licence (external website)
Application Evaluation Process No provision in legislationYes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion periodNotify us of any cooling towers or evaporative condensers on your premises (external website)
Apply online Tell us about a change to any existing cooling towers or evaporative condensers on your premises (external website)
Failed application redress Please contact your Local Authority in the first instance.
Licence holder redress Please contact your Local Authority in the first instance.
Consumer complaint We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct (external website) will give you advice. From outside the UK contact the UK European Consumer Centre (external website).
Other redress E.g. about noise, pollution, etc. Also should one licence holder complain about another.
Trade Associations None
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