North Surrey Primary Care Trust Local GP's and Dentists Local Hospitals NHS Walk-In-Centres Sexual Health Advice for Young People Sexual Health and Family Planning Clinics Sexually Transmitted Infections Advice Regarding HIV and Aids Domestic Violence Need Someone to Talk Too? Alcohol, Drugs and Smoking Helplines Vaccinations North Surrey Primary Care Trust Compliments Complaints and Advice ServicesUseful health contactsLocal GPs and dentists/A list of local GP's and dentists is available from the Primary Care Agency The Primary Care Agency 187 Ewell Road Surbiton Surrey KT6 6AU Tel 0208 335 1400 Local hospitals Ashford and St Peters Hospitals NHS Trust Ashford Hospital London Road Ashford TW15 3AA Tel 01784 884488 St Peters Hospital Guildford Road Chertsey Surrey KT16 OPZ Tel 01932 872000NHS walk in centresNHS walk-in-centres provide treatment for minor injuries and minor health ailments. You don't need an appointment and will be seen by an experienced NHS nurse.Ashford NHS Walk-in-CentreAshford Hospital London Road Ashford TW15 3AA Tel 01784 884488 There will be a nurse-led walk in service between 7am and 10pm and the Primary Care Thamesdoc Service from 7.30pm to 8am.Weybridge NHS Walk-in-Centre Weybridge Community Hospital and Primary Care Centre 22 Church Street Weybridge Surrey KT13 8DY Tel 01932 826013Monday to Friday 7am-7pm Weekends and Bank Holidays 9am-3pmWoking NHS Walk-In-Centre Woking Community Hospital Heathside Road Woking Surrey GU22 7HS Tel 01483 776080Monday to Friday 7am-10pm Weekends and Bank Holidays 9am-7pmNHS Direct 0845 4647 (24 hour nurse led help line providing confidential healthcare, advice and information)Sexual health advice for young people Services include the morning after pill, pregnancy testing, pregnancy advice and sex related advice. Help is offered in the strictest confidence. Ask for Dorrie PreeceStanwell Young People's Advisory Service (for men and women under 24) St David's Health Centre Hadrian way Stanwell Middlesex Tel 01784 883994. Mondays 5pm - 7pm. (No need to make an appointment). Services include advice on, and supplies of all methods of contraception including : free condoms, sex related advice, emergency contraception (morning after pill) and pregnancy testing. Spelthorne Teenage Sexual Health Clinic 95 Stanwell Road Ashford Middlesex Tel 01784 253565. Tuesdays 4 - 6pm (No need to make an appointment). Services include the morning after pill, pregnancy testing, pregnancy advice, sex related advice and contraception. Project Outreach Worker for young people in Spelthorne and Runnymede (For sexual health information and advice) Tel 01784 883723 (24hr answer machine). A full list of sexual health services for young people in West Surrey is available from the following website www.cybershs.co.uk. www.lovelife.uk.comThis site answers questions on safer sex, HIV/AIDS and other sexually transmitted infections, and sexual health (GUM) clinics.SEXWISE (7am –midnight 7 days a week) If you are under 18 and need advice about sex or contraception phone The call is free and confidential. Call 0800 282930 or visit the website on www.ruthinking.co.uk. People with hearing impairments can phone 0800 3281651Sexual health and family planning clinicsThe following family planning clinics are free and confidential to both men and women of all ages. They offer advice on, and provide supplies of all methods of contraception, including free condoms, emergency contraception, pregnancy testing and sex related advice. Please phone before visiting to confirm opening times. Staines Health Centre Knowle Green Staines TW18 1XDTel 01784 883675 (number available at clinic times only). Thursday 6pm-8pm. St David's Health Centre Hadrian way Stanwell Middlesex Tel 01784 883994. Tel 01784 883994. Tuesdays 9.15am-11.15am. Sunbury Health Centre Green Street Sunbury Tel 01932 713399. Tel 01932 713395 (during clinic times) Tuesdays 1pm-3pm and Wednesdays 6pm-8pm. Manor House Health Centre Manor Lane FelthamTel 0208 321 3760 (during clinic times) Monday 6pm-8pm Tuesday 1.15pm-3.15pm Wednesday 6.30pm-8.30pm Friday 1pm-3pmBedfont Clinic Imperial Road BedfontTel 0208 321 3892 (during clinic times) Tuesday 6.30pm-8.30pm Thursday 1pm-3pmWalton Health Centre Rodney Road Walton upon ThamesTel 01932 228999 (during clinic times) Alternate Weds 9.30am-11.30am Friday 9.30-11.30amWeybridge Health Centre Minorca Road WeybridgeTel 01932 826082 (during clinic times) Wednesday 5pm-7pm Friday 9.30am-11.30amSexually transmitted infectionsIf you have any worries about having unprotected sex and sexually transmitted disease you can contact a health advisor based at a Genito-urinary Medicine Clinic (GUM clinic). These clinics are also known as sexually transmitted infection clinics. They offer free confidential advice, counselling and treatment of all sexually transmitted infections and other genital conditions. Pre and post HIV counselling and HIV tests are also available. Emergency contraception is also available from these clinics. You can book yourself and appointment and do not need to see your doctor first. Confidentiality is guaranteed by law in GUM/STI clinics and no information about you is passed out of the clinic without your permission.The local clinics are as follows:- Blanche Heriot Unit St Peter's Hospital Chertsey Tel 01932 722669 (Appointments) 01932 722390 (AdviceLine) Monday 10.00 – 2.30pm Tuesday 10.00 – 2.30pm Thursday 2.30pm – 6.00pm Friday 10.00am-12.00 middayGUM Clinic West Middlesex Hospital Twickenham Road Isleworth Middlesex Tel 0208 565 5718 All sessions walk in for men. For the first appointment they must attend at least ½ hour before the end of the session. Ladies - by appointment only GUM Monday 9.00am-12.00midday and 2.00pm-6.00pm GUM Tuesday 2.00pm-6.00pm Family planning only Wednesday 1.30pm-3.30pm GUM ladies only Thursday 9.30am-12.00 midday GUM Thursday 2.00pm-4.30pm GUM Friday 9.00am-12.00middayFarnham Road Hospital GuildfordTel 01483 573852 (appointments and results) 01483 537007 (advice and information)Frimley Park Hospital Portsmouth Road FrimleyTel 01276 604105Advice on HIV and AIDSRAFT (Surrey) offers confidential support to anyone infected or affected by HIV/AIDS including partners, family members or carers. Tel 01784 446364 Community Link Knowle Green Staines TW18 1XANinette Fitzgerald (Clinical Nurse Specialist HIV and AIDS). Ninette offers support and advice to people affected by HIV. She also offers advice on sexual health services. Staines Health Centre Knowle Green Staines TW18 1XDNational AIDS Helpline Confidential 24 hour service (will not be shown on the phone bill), to give support, advice and information on HIV/AIDS and sexually transmitted infections. 0800 567123 (Freephone)www.tht.org.uk (Terence Higgins Trust) Provides support if you are living with HIV, know someone who is, or think you might be at risk of HIV.Need someone to talk to?Youth Counselling ServiceA free and confidential short term counselling service for young people age 12-24 in West Surrey and the Rushmoor area of Hamshire. Counselling is available for various issues including relationships, families, drugs, pregnancy, sexuality, stress, bullying, feeling low, depression or anything else that worries you. The service is provided by the Health Promotion Service.You can contact the Youth Counseling Service by phoning 0845 600 2516. If there is no one in the office there is an answephone, or contact by email youthcounselling@gwpct.nhs.ukOther useful numbersParentline 0808 8002222Rape Crisis 01256 840224Eating Disorders Association youth line 0845 6347650Eating Disorders Association 0845 6341414Childline 0800 1111Samaritans 08457 909090 or 01932 844444 www.samaritans.co.ukContact numbers for those experiencing domestic violenceNorth Surrey Domestic Violence Outreach Service - 01932 260690 North Surrey Police - Vulnerable Person's Unit - 01932 205548 Surrey Women's Aid 24hr helpline - 08457 023468 Refuge 24hr helpline - 0870 5995443 Staines Victim Support - 01784 446202Alcohol, drugs and smoking helplinesDrugsThe Engage Project (Drugs) - Word documentIf you'd like friendly, helpful advice about drugs and how they affect you, of if you or someoneyou care about has a drug problem, visit http://www.talktofrank.com/ or call 0800 77 66 00 nowRelease 0808 8000 800 Drugs in schools helpline, for pupils, parents and teachers.Families Anonymous 020 7498 4680 Self-help groups around the country for families and friends of people who have a drug-related problem.Alcoholhttp://www.wrecked.co.uk/ Excellent information about all issues relating to alcohol, including safety and safe limits.Al-Anon Family Groups 020 7403 0888For the families of people with drinking problems.Alateen Groups 020 7403 0888For teenagers in families where someone has a drinking problem.Drinkline 0800 917 8282 All calls are free. For confidential information help and advice if you are worried about a young persons drinking, the drinking of someone else in the family or your own drinking.Drinkline(National Alcohol Helpline) c/o Healthwise Cavern Court 8 Matthew Street Liverpool L2 6RE Telephone: 0800 917 8282 (Freephone) Fax: 0151 227 4019 Days: Monday - Friday 9.00am - 11.00pm. Saturday and Sunday.www.alcoholconcern.org.uk. Alcohol concern is the national agency on alcohol misuse. They work to reduce the incidence and costs of alcohol related harm and to increase the range and quality of services available to people with alcohol-related problems.SmokingLocal Smoking Cessation ServiceAdvice, information and support to stop smokingNHS Smoking helpline 0800 169 0 169Smokers Helpline For friendly help and advice on stopping smoking phone :- Quitline on 0800 00 22 00 (9am to 9pm everyday)VaccinationsInformation regarding vaccinations are available from www.nhsdirect.nhs.uk or by calling 0845 4647. Your Health Visitor, Practice Nurse or General Practitioner will also be able to provide information.Compliments, complaints and adviceIf you have a compliment or complaint to make about the service provided by the North Surrey Primary Care Trust. Please contact 01932 723855The Patient Advice and Liaison Service (PALS) is a service provided by the North Surrey Primary Care Trust to provide advice to patients relatives or carers regarding problems or concerns they may have when using health services - Contact 01932 722405 or pals@nsurreypct.nhs.uk Contact Lisa Stonehouse - 01784 446431Graphical Version l
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