Spelthorne Borough Council

Providing Quality Services to the People of
Ashford, Laleham, Shepperton, Staines, Stanwell & Sunbury

Customer care charters

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Customer Care Charters (whole document) Pdf (130kb)
Corporate Customer Charter Pdf (29.7kb)
Building Control - our service commitment Pdf (19kb)
Car parks - our service commitment - our service commitment Pdf (19kb)
Council Tax - our service commitment Pdf (27kb)
Electoral Registration - our service commitment Pdf (18kb)
Environmental Health - our service commitment Pdf (18kb)
Cemetery bookings - our service commitment Pdf (19kb)
Housing Advice - our service commitment Pdf (23kb)
Housing Benefits - our service commitment Pdf (19kb)
Independent Living - our service commitment
  • Meals on Wheels
 Pdf (18kb)
Spelthorne Personal Alarm Network - our service commitment Pdf (18kb)
Land Charges - our service commitment Pdf (19kb)
Parks and Recreation Grounds - our service commitment Pdf (18kb)
Planning Policy and Development Control - our service commitment
  • Trees
 Pdf (23kb)
Rubbish and Recycling/Street cleaning - our service commitment Pdf (21kb)
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