Spelthorne Borough Council

Providing Quality Services to the People of
Ashford, Laleham, Shepperton, Staines, Stanwell & Sunbury

Problems with paying your rent

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Problems with paying your rent Paying a fair rent Garages for rent Home improvements and repairs Rent Deposit Scheme Spelthorne Rentstart Cash for downsizing scheme Eviction Rent and service charge

It is important to seek advice at an early stage if you are unable to pay your rent as you may be able to keep your home. You need to:
 Please be aware that if you have paid other debts instead of your rent or spent your money on non essential items, we may not have a duty to help you with long-term housing arrangements and may only be able to provide you with help finding alternative accommodation in the private sector.  Our Housing Options team can: What your Housing Association can do You should contact your Housing Association immediately to make arrangements to clear your arrears. There is a choice of payment methods including: Help and advice Useful contacts
Housing Associations (all external websites)
A2Dominion 0845 408 6666
Directgov
Elmbridge Housing Trust 01932 235 700
London & Quadrant Housing Trust 0844 406 9000
Metropolitan Housing Trust 0208 976 1000
Thames Valley Housing Trust 0800 358 7767
Citizen Advice Bureau Sunbury - 01932 765 041
Staines - 01784 444 220
Addlestone - 01932 842 666
Egham - 01932 827 187
Walton, Weybridge and
Hersham - 01932 221 680
Other agencies:
Consumer Credit Counselling Service   0800 138 1111
Debt Free Direct 08000 831 433
National Debtline 0808 808 4000
Pension Credit Helpline 0800 991 234
Housing Benefit and Council Tax 01784 446 374
Tax Credit Hotline 0845 300 3900
Surrey Law Centre 01483 215000
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