Spelthorne Borough Council

Providing Quality Services to the People of
Ashford, Laleham, Shepperton, Staines, Stanwell & Sunbury

Street Cleansing

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How do I?

Council Services FAQ's | Life Events FAQ's



How can I contact you for further information?
How do I get rid of dumped rubbish in my road?
If I should find a discarded syringe or needle what should I do with it?
What areas are covered?
When is my road going to be cleaned?
Who is responsible for emptying litterbins?
How can I contact you for further information?
Write to: Streetscene
White House Depot
Kingston Road
Ashford
TW15 3SE
Telephone 01784 446411
Fax 01784 446321
Email streetscene@spelthorne.gov.uk
or use the contact us form by clicking on the contact us link in the top right hand corner of this page
How do I get rid of dumped rubbish in my road?
We will aim to remove all dumped rubbish and fly tipping from your road within 48 hours of the waste being reported to us, as long as the rubbish is on Council land.  Evidence will be collected to establish who has dumped this rubbish, which may result in prosecution. Hazards on the road Road hazards such as oil spills or dangerous obstructions should be reported to Surrey County Council on 08456009009 or www.surreycc.gov.uk Dead Animals Dead animals will be removed from the public highways and open spaces when reported. Please contact us on 01784 446411 or email: direct.services@spelthorne.gov.uk
If I should find a discarded syringe or needle what should I do with it?
Never pick up a discarded or dumped needle or syringe. Please contact direct services on 01784446401 and we will arrange for trained operatives to safely remove them.
What areas are covered?
The street cleansing operatives clean all Highway areas on their scheduled visits.
When is my road going to be cleaned?
If you would like to know when your road is due to be litter picked, please telephone us on Tel: 01784 446411 or e-mail: direct.services@spelthorne.gov.uk
Who is responsible for emptying litterbins?
Our street cleansing service ensures that litterbins are emptied on a regular basis.  Please contact Streetscene 01784446401 if you wish to report a full bin
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