Spelthorne Borough Council

Providing Quality Services to the People of
Ashford, Laleham, Shepperton, Staines, Stanwell & Sunbury

Moving Home

skip through navigation (Access Key = S ) Jump to Accessibility Information (Access Key = 0 ) Jump to Home Page (Access Key = 1 ) Jump to News (Access Key = 2 ) Jump to Site Map (Access Key = 3 ) Jump to Search Box (Access Key = 4 ) Jump to Frequently Asked Questions (Access Key = 5 ) Jump to Help Page (Access Key = 6 ) Jump to Complaints (Access Key = 7 ) Jump to Terms and Conditions (Access Key = 8 ) Jump to Feedback Form (Access Key = 9 ) Jump to content (Access Key = N ) Jump to Business and Advice (Access Key = B ) Jump to Leisure and Culture (Access Key = C ) Jump to Council and Community Diary (Access Key = M ) Jump to Environment and Planning (Access Key = V ) Jump to Community and Learning (Access Key = G ) Jump to Do It Online (Access Key = O ) Jump to Children and Young People (Access Key = P ) Jump to A to Z Services (Access Key = T ) Jump to Your Council (Access Key = Y ) Jump to A too Z site Index (Access Key = Z ) jump to Read Speaker functionality (Access Key = L) Jump to Printer Friendly Version (Access Key = F) Jump to Text Only (Access Key = J) Jump to Graphical (Access Key = K)

Do it Online | Your Council | Leisure | Environment and Planning | Business and Advice | Community and Learning | My Spelthorne

How do I?

Council Services FAQ's | Life Events FAQ's

Having a Baby | Starting School | Looking For a Job | Starting up a Business | Learning to Drive | Dealing With Crime | Going On Holiday | Moving Home | Looking After Someone | Pensions and Retirements | Death and Bereavement

How do I contact the Council Tax department?
How do I register to vote?
What day is my dustbin collection?
What Leisure Facilities are in the area?
Where can I find out about services for the Elderly and Residential Homes?
Where can I find out about Travel and Public Transport in the area?
Where can I get a list of Doctors or Hospitals in the area?
Where can I get a list of schools in the area?
How do I contact the Council Tax department?
Billing & Collection 01784 – 446490
Recovery 01784 – 446210/446208
Correspondence Address Council Tax Office
Borough of Spelthorne
PO Box 292
Staines
Middlesex
TW18 1UY
Payments Address Borough Of Spelthorne
PO Box 290
Staines
Middlesex
TW18 1UY
Email ctax@spelthorne.gov.uk
Fax 01784 463356
Opening Hours Monday – Thursday 8.00 – 6.00
Friday 8.00 – 5.00
Cashiers Opening Hours Monday – Thursday8.45 – 4.45
Friday 8.45 – 4.30

How do I register to vote?
For information on how to register to vote, visit our Electoral Services Pages
What day is my dustbin collection?
Rubbish collections For more information please contact the depot on 01784 446411 View the refuse collection days for your road
Monday Ashford
Tuesday Stanwell and Stanwell Moor
Wednesday Staines
Thursday Shepperton
Friday Sunbury
There may be some exceptions to these days especially for smaller roads where the access is difficult with a dustcart. Your refuse will be collected on a separate round. Non-collection of rubbish If your rubbish has not been collected please contact the Refuse Hotline on 01784 446411or complete the e-form and we will make arrangements for collection. Special collection of household waste We can arrange to collect large items such as fridge freezers, beds, cookers and mattresses. There is a charge of £32 for up to three items and £5 per extra item. Those in receipt of "income support or pension credit" will have the first three items collected at a reduced rate of £21. This will apply to one collection per 12 months. To arrange for collection simply fill in the online form which allows you to make your payment using a credit or debit card or alternatively if you wish to pay by cheque fill in the form and return to PO Box 290 Spelthorne Borough Council Knowle Green Staines TW18 1XB  The Depot will contact you to arrange a date for collection. Special collection of household waste online form Special collection of household waste for those in receipt of "income support or pension credit" Clinical collections You can arrange to have your clinical waste collected once a week.  This should be done through your District Nurse. Charlton Lane Community Recycling Centre, Charlton Lane , Shepperton, Surrey, TW17 8QA. Telephone: 01932 782792 This facility is provided by Surrey Council Council.
Summer (1 April to 30 September)
Mon-FriSat/Sun 8am to 5.15pm9am to 4.45pm
Winter (1 October to 31 March)
Mon-FriSat/Sun 8am to 4.15pm9am to 4.15pm
(Closed on Christmas Day, Boxing Day and New Years Day) The gates are shut approximately 15 minutes before closing time The following items can be recycled at Charlton Lane Community Recycling Centre; For other civic amenity sites/tips in neighbouring boroughs please refer to either Runnymede Borough Council's website or Elmbridge Borough Council's website. For more information please see Surrey Waste or call 01784 446401
What Leisure Facilities are in the area?
Visit the Leisure & Tourism pages on this website for a information on: Local Leisure Centres Parks and Open Spaces Activities for Young People Sports Arts & Heritage
Where can I find out about services for the Elderly and Residential Homes?
Spelthorne's Community & Learning section of the website offers information the Borough proivides for older people, including information on local Day Centres, Meals on Wheels and Community Transport services. For information on Residential Homes, visit Surrey County Council's website.
Where can I find out about Travel and Public Transport in the area?
For travel information in the Surrey Area use the Travel Information Page on Surrey County Council's website. Links to Surrey's transport page can be found in the Travel section on this website.
Where can I get a list of Doctors or Hospitals in the area?
Contact the Primary Care Agency: The Primary Care Agency
187 Ewell Road
Surbiton
Surrey
KT6 6AU
Telephone 0208 335 1400  
Where can I get a list of schools in the area?
Educational facilities are the responsibility of Surrey County Council. Please visit their website for more information or the Education pages on this website under the Community and Learning section Surrey Education Pages
Spelthorne Pages on Education
Graphical Version l  Text Only 
Contact Us l  A-Z Index l  Site Map 

© Spelthorne Copyright 2003   l  Privacy Policy l  Terms & conditions l  Translate l  Accessibility