Spelthorne uses Urchin to monitor the usage of our website and includes the number of pages viewed by visitors and the top pages viewed. Please find below summary data for the website.

Month and year	Pages viewed	Monthly unique visitors	Total visits
Mar-11	126,532	29,313	38,886
Feb-11	116,618	25,834	34,521
Jan-11	129.209	28,800	38,585
Dec-10	98,804	22,104	29,166
Nov-10	116,098	25,295	34,289
Oct-10	111,848	25,519	34,051
Sep-10	124,301	28,130	37,191
Aug-10	122,922	26,697	35,488
Jul-10	127,823	27,705	37,251
Jun-10	123,448	26,883	36,056
May-10	132,479	29,345	38,523
Apr-10	146,309	29,794	40,554
Mar-10	137,818	28,238	38,815
Feb-10	124,676	25,776	34,946
Jan-10	168,028	31,485	44,864
Dec-09	119,705	23,420	31,261
Nov-09	124,590	24,521	33,556
Oct-09	122,980	26,095	35,109
Sep-09	120,714	26,580	35,560
Aug-09	116,624	24,605	33,275
Jul-09	121,693	25,105	34,487
Jun-09	-	-	-
May-09	150,472	28,423	37,575
Apr-09	158,215	28,999	39,307
Mar-09	169,743	29,016	40,422
Feb-09	162,297	26,229	38,019
Jan-09	157,824	27,496	37,619
Dec-08	111,824	21,798	28,445
Nov-08	128,206	23,035	31,313
Oct-08	142,659	25,550	34,800
Sep-08	165,088	26,599	37,441
Aug-08	146,670	23,314	32,948
Jul-08	160,619	24,568	35,689
Jun-08	152,421	24,642	34,418
May-08	153,000	19,498	34,955
Apr-08	153,295	25,753	36,084
Mar-08	156,047	25,333	35,285
Feb-08	148,301	27,424	36,956
Jan-08	164,388	22,073	38,186
Dec-07	103,615	14,081	24,174
Nov-07	140,411	22,604	32,085
Oct-07	162,073	23,863	34,339
Sep-07	168,004	23,532	33,507
Aug-07	169,808	23,850	34,416
Jul-07	190,935	25,181	39,528
*Jun-07	84,242	12,886	17,550
May-07	170,462	27,010	36,264
Apr-07	141,651	24,935	32,088
Mar-07	143,083	25,011	32,852
Feb-07	128,072	22,199	28,869
Jan-07	156,336	25,776	34,068

*The statistics for June are not for the full month due to change of software.
*The statistics are not available for June 2009 due to change of software.
Explanation of statistics used

Top twenty most viewed pages May 2010

1	Spelthorne Council	16,819
2	Planning homepage	3,375
3	Leisure Centre	2,935
4	Planning appeals	2,628
5	Vacancies	2,459
6	Environment and Planning	2,360
7	Homepage	2,332
8	Rubbish, waste and recycling	2,044
9	Leisure homepage	1,650
10	Parliamentary General Election	1,634
11	Council Tax	1,341
12	Do It Online	1,324
13	Planning applications	1,271
14	Your Council	1,242
15	Achieveform	1,225
16	Planning parking guide	1,070
17	Council Tax Pay Online	1,064
18	My Spelthorne	948
19	Leisure Centres	811
20	Housing	793

Explanation of statistics used

Unique User (industry audit definition): According to IFABC Global Web Standards (www.ifabc.org) a Unique User is an "IP address plus a further identifier. Sites may use User Agent, Cookie and/or Registration ID." Note that where users are allocated IP addresses dynamically (for example by dial-up Internet Service Providers), this definition may overstate or understate the real number of individual Users concerned. A Unique User is at a minimum an IP address + the Browser ID with a unique address entering a website by any page and is counted once for the given period (the minimum audit period is one calendar month). The number of Unique Users is an indicator of a website’s audience or reach.

Page Impression (industry audit definition): According to IFABC Global Web Standards (www.ifabc.org) a Page Impression is a "file or a combination of files sent to a user as a result of that user's request being received by the server." In effect, one request by a valid User should result in one Page Impression being counted. In most cases, a single request from a User causes the server to send several files to satisfy the request. For example, the server may send a .html file followed by several associated graphic images and audio files. A single request from a user may also cause the server to send additional .html files to build a frameset. The site must ensure that all additional, non-requested files are filtered out and excluded when counting the claimed number of Page Impressions.