The responses below are where the answers were either yes, likely or fairly likely, extremely or fairly satisfied    

2011	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Sample size
Did you find the information you were looking for?	69%	66%	78%
If you were looking for similar information again, how likely would you be to check this website first?	75%	64%	74%
General look and feel	89%	85%	86%
Ease of getting around the site	73%	68%	83%
Ease of finding specific information	67%	61%	72%
Usefulness of the site search	55%	56%	57%
Value of the information	64%	70%	79%
Overall, how satisfied are you with your visit today?	72%	76%	76%

2010	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Sample size	143	55	66	71	59	47	54	57	66	51	43	43
Did you find the information you were looking for?	71%	69%	70%	66%	56%	32%	75%	66%	76%	60%	68%	83%
If you were looking for similar information again, how likely would you be to check this website first?	70%	71%	63%	74%	67%	66%	63%	64%	53%	67%	59%	70%
General look and feel	82%	89%	91%	77%	79%	88%	85%	63%	78%	85%	86%	62%
Ease of getting around the site	78%	85%	86%	76%	72%	81%	69%	77%	68%	81%	85%	65%
Ease of finding specific information	65%	71%	75%	67%	66%	70%	67%	68%	61%	65%	72%	72%
Usefulness of the site search	54%	73%	50%	39%	56%	60%	32%	45%	46%	53%	51%	35%
Value of the information	70%	80%	76%	67%	68%	75%	71%	67%	74%	71%	77%	75%
Overall, how satisfied are you with your visit today?	72%	75%	69%	66%	65%	82%	74%	88%	76%	77%	76%	45%

2009	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Sample size	115	143	116	100
Did you find the information you were looking for?	76%	65%	88%	76%
If you were looking for similar information again, how likely would you be to check this website first?	72%	86%	78%	73%
General look and feel	45%	35%	37%	54%
Ease of getting around the site	42%	43%	41%	39%
Ease of finding specific information	42%	39%	40%	36%
Usefulness of the site search	31%	38%	32%	38%
Value of the information	45%	43%	45%	46%
Overall, how satisfied are you with your visit today?	48%	60%	48%	55%

2008	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Sample size	68	71	68	60	134	111	108	114	102
Did you find the information you were looking for?	76%	77%	41%	47%	57%	61%	47%	46%	53%
If you were looking for similar information again, how likely would you be to check this website first?	91%	74%	37%	32%	39%	19%	25%	26%	27%
General look and feel	88%	90%	26%	27%	34%	13%	20%	26%	27%
Ease of getting around the site	85%	80%	4%	2%	27%	5%	0%	5%	3%
Ease of finding specific information	78%	76%	12%	10%	25%	11%	12%	6%	9%
Usefulness of the site search	62%	71%	25%	22%	30%	28%	26%	19%	19%
Value of the information	76%	80%	62%	50%	69%	57%	57%	66%	43%
Overall, how satisfied are you with your visit today?	78%	78%	22%	22%	34%	30%	19%	24%	27%

2007	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
Sample size	141	172	180	157	144	164	164	145	142	122	98
Did you find the information you were looking for?	40%	40%	52%	48%	50%	44%	46%	44%	46%	41%	51%
If you were looking for similar information again, how likely would you be to check this website first?	64%	66%	76%	76%	78%	77%	79%	79%	75%	77%	73%
General look and feel	40%	43%	51%	49%	50%	48%	49%	46%	49%	46%	46%
Ease of getting around the site	39%	42%	48%	47%	51%	47%	49%	47%	45%	44%	53%
Ease of finding specific information	28%	33%	41%	38%	40%	41%	45%	39%	39%	41%	41%
Usefulness of the site search	29%	35%	41%	37%	39%	40%	45%	44%	36%	31%	42%
Value of the information	39%	43%	51%	50%	50%	51%	55%	52%	50%	48%	54%
Overall, how satisfied are you with your visit today?	47%	45%	56%	48%	55%	53%	55%	57%	48%	45%	53%

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