The Government provides guidance on how quickly places should be cleaned. The response time reflects the type of area and how badly littered it is. For example, a faster response time would apply to a heavily littered town centre than a slightly littered residential street.
Town and village centre areas, together with other heavily used areas, such as by local shops are cleaned either daily or weekly dependant on how bust the areas are. Most other streets in Spelthorne are litter picked at least once every 60 working days.
However there are some other areas which due to there either being no safe working areas or no footpaths or along stretches of high speed roads which will only be cleaned as and when resources are available. This is mainly due to the fact that this type of road requires traffic management to be in place before litter clearance can start. These areas are in our programme of works and we do get around to these areas as soon as possible but scheduling is dependent on the severity of the litter problem.
Littering and deposit of litter on any land is an offence which can result in a fine of up to £2,500. The Council has powers to require certain types of businesses to reduce the effects of litter attributable to them. More information on the laws controlling litter is available on the EnCams web site (www.encams.org) (external website).
To report a littered area, please telephone 01784 446411 or complete our onlineform.
Litter bins
There are about 450 street litter bins in Spelthorne. Depending on the location, they are emptied either every day or once a week. Litter bins should not be used for the disposal of household refuse or trade waste. To report a damaged or overflowing litter bin contact Streetscene on 01784 446411 or complete our onlineform.
Drug related litter
Occasionally syringes and other items relating to drug abuse are improperly discarded. Priority is given to the removal of these items. To report discarded syringes please call Streetscene on 01784 446411, giving as much information as possible.