What if the pest in my house is not removed by you? All pests of public health significance are covered by our service, but there are other animals or insects that can give problems to householders e.g. squirrels, pigeons, wood-boring insects etc. In these cases our contractor will estimate for treatment, but clients are advised to “shop around” with other companies, because Spelthorne has not negotiated reduced prices.
Many other creatures are protected from destruction by legislation e.g. bats, voles, stag beetles, many birds and many reptiles including adders. In these cases we may be able to give advice or put you in touch with specialist organisations that will give advice.
What methods are used? For the destruction of pests various methods may be used. In order to determine the most effective method of pest control to be used an in depth knowledge of the species involved and its life cycle is required. Physical methods such as rodent traps may be used or alternatively chemicals such as insecticides or rodenticides may be used. However it is imperative that all persons using these control methods are suitably trained.
What types of pests cause problems? The majority of the pest complaints received by the pest control team arise from rodents (rats and mice), others also include;
Ants
Wasps
Bed bugs
Fleas
Chironomides
Cockroaches
Other insects or mites that are not protected by legislation, that are in such a location or in such numbers to be a nuisance to the householder.
Who delivers the pest control service in the Spelthorne borough? Spelthorne has arrangedwith a private contractor to carry out necessary treatments in domestic properties. The company is Discreet Environmental Services Ltd. Who should I contact to arrange for treatment of pests? Arrangements for treatment should be made by contacting customer services on 01784 451499. Our contractor is required to contact you at the end of the next (working) day.
Why is a pest control service required? A pest control service is required to respond to complaints all around the Borough, both in domestic and commercial premises. Pests are often a major factor in food complaints and may subsequently lead to food premises closures and prosecutions. It is essential that pests are controlled to prevent damage to buildings and fittings, distress to inhabitants/customers and the spread of disease.
