How do I contact the Council Tax department?
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Billing & Collection
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01784 – 446490
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Recovery
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01784 – 446210/446208
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Correspondence Address
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Council Tax Office
Borough of Spelthorne
PO Box 292
Staines
Middlesex
TW18 1UY
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Payments Address
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Borough Of Spelthorne
PO Box 290
Staines
Middlesex
TW18 1UY
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Email
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ctax@spelthorne.gov.uk
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Fax
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01784 463356
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Opening Hours
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Monday – Thursday 8.00 – 6.00
Friday 8.00 – 5.00
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Cashiers Opening Hours
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Monday – Thursday8.45 – 4.45
Friday 8.45 – 4.30
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How do I find out what land was used for previously (Historical Land Use Enquiry)?Land contamination is a widespread legacy of the United Kingdom's early industrialisation; caused by wide range of industrial, mining, waste disposal, and storage activities.
The Part IIA contaminated land regime requires local authorities to inspect their areas to determine if contaminated land exists. Local authorities are required to maintain a register of land identified as being contaminated under the terms of Part IIA. During the process of inspection Spelthorne will inevitably generate large amounts of information on the previous uses of land within the Borough.
For information on how to make a historical land use enquiry please visit the Work & Business section of this website
How do I register to vote?For information on how to register to vote, visit our Electoral Services Pages
What day is my dustbin collection?Rubbish collections
For more information please contact the depot on 01784 446411
View the refuse collection days for your road
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Monday
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Ashford
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Tuesday
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Stanwell and Stanwell Moor
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Wednesday
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Staines
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Thursday
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Shepperton
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Friday
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Sunbury
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There may be some exceptions to these days especially for smaller roads where the access is difficult with a dustcart. Your refuse will be collected on a separate round.
Non-collection of rubbish
If your rubbish has not been collected please contact the Refuse Hotline on 01784 446411or complete the e-form and we will make arrangements for collection.
Special collection of household waste
We can arrange to collect large items such as fridge freezers, beds, cookers and mattresses. There is a charge of £32 for up to three items and £5 per extra item. Those in receipt of "income support or pension credit" will have the first three items collected at a reduced rate of £21. This will apply to one collection per 12 months.
To arrange for collection simply fill in the online form which allows you to make your payment using a credit or debit card or alternatively if you wish to pay by cheque fill in the form and return to PO Box 290 Spelthorne Borough Council Knowle Green Staines TW18 1XB The Depot will contact you to arrange a date for collection.
Special collection of household waste online form
Special collection of household waste for those in receipt of "income support or pension credit"
Clinical collections
You can arrange to have your clinical waste collected once a week. This should be done through your District Nurse.
Charlton Lane Community Recycling Centre, Charlton Lane , Shepperton, Surrey, TW17 8QA.
Telephone: 01932 782792
This facility is provided by Surrey Council Council.
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Summer (1 April to 30 September)
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Mon-Fri
Sat/Sun
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8am to 5.15pm
9am to 4.45pm
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Winter (1 October to 31 March)
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Mon-Fri
Sat/Sun
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8am to 4.15pm
9am to 4.15pm
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(Closed on Christmas Day, Boxing Day and New Years Day)
The gates are shut approximately 15 minutes before closing time
The following items can be recycled at Charlton Lane Community Recycling Centre;
- Asbestos
- Batteries (all typesof general household batteries and car batteries)
- Bric a brac
- Cans (steel and aluminium)
- Cardboard
- Fire extinguishers
- Foil
- Fridges and freezers
- Garden waste
- Gas cylinders
- Glass
- Hardcore
- Mobile phone
- Oil and filters
- Paper
- Plastic bottles
- Scrap metal
- Shoes
- Textiles
- TV's and computer monitors
For other civic amenity sites/tips in neighbouring boroughs please refer to either Runnymede Borough Council's website or Elmbridge Borough Council's website.
For more information please see Surrey Waste or call 01784 446401
What Leisure Facilities are in the area?Visit the Leisure & Tourism pages on this website for a information on:
Local Leisure Centres
Parks and Open Spaces
Activities for Young People
Sports
Arts & Heritage
Where can I find out about services for the Elderly and Residential Homes?Spelthorne's Community & Learning section
of the website offers information the Borough proivides for older people, including information on local Day Centres, Meals on Wheels and Community Transport services.
For information on Residential Homes, visit Surrey County Council's
website.
Where can I find out about Travel and Public Transport in the area?For travel information in the Surrey Area use the Travel Information Page on Surrey County Council's website. Links to Surrey's transport page can be found in the Travel
section on this website.
Where can I get a list of Doctors or Hospitals in the area?Contact the Primary Care Agency:
The Primary Care Agency
187 Ewell Road
Surbiton
Surrey
KT6 6AU
Tel 0208 335 1400
Where can I get a list of schools in the area?Educational facilities are the responsibility of Surrey County Council. Please visit their website for more information or the Education pages on this website under the Community and Learning section
Surrey Education Pages
Spelthorne Pages on Education
