skip through navigation (Access Key = S ) Jump to Accessibility Information (Access Key = 0 ) Jump to Home Page (Access Key = 1 ) Jump to News (Access Key = 2 ) Jump to Site Map (Access Key = 3 ) Jump to Search Box (Access Key = 4 ) Jump to Frequently Asked Questions (Access Key = 5 ) Jump to Help Page (Access Key = 6 ) Jump to Complaints (Access Key = 7 ) Jump to Terms and Conditions (Access Key = 8 ) Jump to Feedback Form (Access Key = 9 ) Jump to content (Access Key = N ) Jump to Business and Advice (Access Key = B ) Jump to Leisure and Culture (Access Key = C ) Jump to Council and Community Diary (Access Key = M ) Jump to Environment and Planning (Access Key = V ) Jump to Community and Learning (Access Key = G ) Jump to Do It Online (Access Key = O ) Jump to Children and Young People (Access Key = P ) Jump to A to Z Services (Access Key = T ) Jump to Your Council (Access Key = Y ) Jump to A too Z site Index (Access Key = Z ) jump to Read Speaker functionality (Access Key = L) Jump to Printer Friendly Version (Access Key = F) Jump to Text Only (Access Key = J) Jump to Change Contrast (Access Key = K)
Accessibility glossary
Access Keys
Access keys allow a computer user to immediately jump to a specific part of a web page via the keyboard.

Accessibility
Web accessibility is the practice of making web pages accessible, so it can be used by as many people as possible without modification

ALT Text
Alternative text (ALT text) describes an image on a web page for users who cannot see the image

Browser
A web browser is a software application that enables a user to display web pages on the world wide web.  Microsoft Internet Explorer, Netscape Navigator and Mozilla Firefox are all types of browser.

Frames
Frames are a way of displaying multiple HTML documents on one page

GIS
Graphical Information Systems (GIS) is a system for storing, creating, analysing and managing map based data.

HTML
Hypertext mark up language (HTML) is a programming language used to create web pages

Non graphical
Displays a web page without pictures.  Can make it easier for users with screen readers to use the website.

Operating system
An operating system is a software program that manages hardware and software on a computer.  For example Microsoft Windows, Apple Macintosh and Linux are all operating systems.

PDF
A Portable Document Format (PDF) is a publicly available file format.  Other document types can be easily converted into PDF.

Planning public access
Planning public access is an online planning system which allows you to view planning applications against addresses in the Spelthorne Borough.

Screen reader
A screen reader is a software application that reads text displayed on the screen.  Normally used by vision impaired users.

Sitemorse
SiteMorse produces quarterly analysis of all Council (and many other) websites.  They focus on technical measures of performance, quality and accessibility, but do not assess other more important issues such as content and usefulness.

Tagging
Web pages can be tagged with “data about data” to describe what the subject of the page is.