Local and national health contacts and helplines

	Local and national health contacts and helplines
	NHS Surrey (external link) Local GPs, dentist, emergency health care, hospitals, pharmacies and opticians Sexual Health Advice for Young People Sexual Health and Family Planning Clinics Sexually Transmitted Infections Advice Regarding HIV and Aids Domestic Violence Need Someone to Talk Too? Alcohol, Drugs and Smoking Helplines Vaccinations North Surrey Primary Care Trust Compliments Complaints and Advice Services Useful health contacts Local GPs and dentists emergency health care, hospital, pharmacies and opticians Find your local GP, dentist, emergency health care, hospital, pharmacies and opticians by entering your postcode into the NHS website (external link). NHS Direct 0845 4647 (24 hour nurse led help line providing confidential healthcare, advice and information) Sexual health advice for young people Services include the morning after pill, pregnancy testing, pregnancy advice and sex related advice. Help is offered in the strictest confidence. Ask for Dorrie Preece Stanwell Young People's Advisory Service (for men and women under 24) St David's Health Centre Hadrian way Stanwell Middlesex Tel 01784 883994. Mondays 5pm - 7pm. (No need to make an appointment). Services include advice on, and supplies of all methods of contraception including : free condoms, sex related advice, emergency contraception (morning after pill) and pregnancy testing. Spelthorne Teenage Sexual Health Clinic 95 Stanwell Road Ashford Middlesex Tel 01784 253565. Tuesdays 4 - 6pm (No need to make an appointment). Services include the morning after pill, pregnancy testing, pregnancy advice, sex related advice and contraception. Project Outreach Worker for young people in Spelthorne and Runnymede (For sexual health information and advice) Tel 01784 883723 (24hr answer machine). A full list of sexual health services for young people in West Surrey is available from the following website www.cybershs.co.uk. www.lovelife.uk.com This site answers questions on safer sex, HIV/AIDS and other sexually transmitted infections, and sexual health (GUM) clinics. SEXWISE (7am –midnight 7 days a week) If you are under 18 and need advice about sex or contraception phone The call is free and confidential. Call 0800 282930 or visit the website on www.ruthinking.co.uk. People with hearing impairments can phone 0800 3281651 Sexual health and family planning clinics The following family planning clinics are free and confidential to both men and women of all ages. They offer advice on, and provide supplies of all methods of contraception, including free condoms, emergency contraception, pregnancy testing and sex related advice. Please phone before visiting to confirm opening times. Staines Health Centre Knowle Green Staines TW18 1XD Tel 01784 883675 (number available at clinic times only). Thursday 6pm-8pm. St David's Health Centre Hadrian way Stanwell Middlesex Tel 01784 883994. Tel 01784 883994. Tuesdays 9.15am-11.15am. Sunbury Health Centre Green Street Sunbury Tel 01932 713399. Tel 01932 713395 (during clinic times) Tuesdays 1pm-3pm and Wednesdays 6pm-8pm. Manor House Health Centre Manor Lane Feltham Tel 0208 321 3760 (during clinic times) Monday 6pm-8pm Tuesday 1.15pm-3.15pm Wednesday 6.30pm-8.30pm Friday 1pm-3pm Bedfont Clinic Imperial Road Bedfont Tel 0208 321 3892 (during clinic times) Tuesday 6.30pm-8.30pm Thursday 1pm-3pm Walton Health Centre Rodney Road Walton upon Thames Tel 01932 228999 (during clinic times) Alternate Weds 9.30am-11.30am Friday 9.30-11.30am Weybridge Health Centre Minorca Road Weybridge Tel 01932 826082 (during clinic times) Wednesday 5pm-7pm Friday 9.30am-11.30am Sexually transmitted infections If you have any worries about having unprotected sex and sexually transmitted disease you can contact a health advisor based at a Genito-urinary Medicine Clinic (GUM clinic). These clinics are also known as sexually transmitted infection clinics. They offer free confidential advice, counselling and treatment of all sexually transmitted infections and other genital conditions. Pre and post HIV counselling and HIV tests are also available. Emergency contraception is also available from these clinics. You can book yourself and appointment and do not need to see your doctor first. Confidentiality is guaranteed by law in GUM/STI clinics and no information about you is passed out of the clinic without your permission. The local clinics are as follows:- Blanche Heriot Unit St Peter's Hospital Chertsey Tel 01932 722669 (Appointments) 01932 722390 (AdviceLine) Monday 10.00 – 2.30pm Tuesday 10.00 – 2.30pm Thursday 2.30pm – 6.00pm Friday 10.00am-12.00 midday GUM Clinic West Middlesex Hospital Twickenham Road Isleworth Middlesex Tel 0208 565 5718 All sessions walk in for men. For the first appointment they must attend at least ½ hour before the end of the session. Ladies - by appointment only GUM Monday 9.00am-12.00midday and 2.00pm-6.00pm GUM Tuesday 2.00pm-6.00pm Family planning only Wednesday 1.30pm-3.30pm GUM ladies only Thursday 9.30am-12.00 midday GUM Thursday 2.00pm-4.30pm GUM Friday 9.00am-12.00midday Farnham Road Hospital Guildford Tel 01483 573852 (appointments and results) 01483 537007 (advice and information) Frimley Park Hospital Portsmouth Road Frimley Tel 01276 604105 Advice on HIV and AIDS RAFT (Surrey) offers confidential support to anyone infected or affected by HIV/AIDS including partners, family members or carers. Tel 01784 446364 Community Link Knowle Green Staines TW18 1XA Ninette Fitzgerald (Clinical Nurse Specialist HIV and AIDS). Ninette offers support and advice to people affected by HIV. She also offers advice on sexual health services. Staines Health Centre Knowle Green Staines TW18 1XD National AIDS Helpline Confidential 24 hour service (will not be shown on the phone bill), to give support, advice and information on HIV/AIDS and sexually transmitted infections. 0800 567123 (Freephone) www.tht.org.uk (Terence Higgins Trust) Provides support if you are living with HIV, know someone who is, or think you might be at risk of HIV. Need someone to talk to? Youth Counselling Service A free and confidential short term counselling service for young people age 12-24 in West Surrey and the Rushmoor area of Hamshire. Counselling is available for various issues including relationships, families, drugs, pregnancy, sexuality, stress, bullying, feeling low, depression or anything else that worries you. The service is provided by the Health Promotion Service. You can contact the Youth Counseling Service by phoning 0845 600 2516. If there is no one in the office there is an answephone, or contact by email youthcounselling@gwpct.nhs.uk Other useful numbers Parentline 0808 8002222 Rape Crisis 01256 840224 Eating Disorders Association youth line 0845 6347650 Eating Disorders Association 0845 6341414 Childline 0800 1111 Samaritans 08457 909090 or 01932 844444 www.samaritans.co.uk Contact numbers for those experiencing domestic violence North Surrey Domestic Violence Outreach Service - 01932 260690 North Surrey Police - Vulnerable Person's Unit - 01932 205548 Surrey Women's Aid 24hr helpline - 08457 023468 Refuge 24hr helpline - 0870 5995443 Staines Victim Support - 01784 446202 Alcohol, drugs and smoking helplines Drugs The Engage Project (Drugs) - Word document If you'd like friendly, helpful advice about drugs and how they affect you, of if you or someoneyou care about has a drug problem, visit http://www.talktofrank.com/ or call 0800 77 66 00 now Release 0808 8000 800 Drugs in schools helpline, for pupils, parents and teachers. Families Anonymous 020 7498 4680 Self-help groups around the country for families and friends of people who have a drug-related problem. Alcohol http://www.wrecked.co.uk/ Excellent information about all issues relating to alcohol, including safety and safe limits. Al-Anon Family Groups 020 7403 0888 For the families of people with drinking problems. Alateen Groups 020 7403 0888 For teenagers in families where someone has a drinking problem. Drinkline 0800 917 8282 All calls are free. For confidential information help and advice if you are worried about a young persons drinking, the drinking of someone else in the family or your own drinking. Drinkline(National Alcohol Helpline) c/o Healthwise Cavern Court 8 Matthew Street Liverpool L2 6RE Telephone: 0800 917 8282 (Freephone) Fax: 0151 227 4019 Days: Monday - Friday 9.00am - 11.00pm. Saturday and Sunday. www.alcoholconcern.org.uk. Alcohol concern is the national agency on alcohol misuse. They work to reduce the incidence and costs of alcohol related harm and to increase the range and quality of services available to people with alcohol-related problems. http://units.nhs.uk/ - Find out the recommended daily limits. www.drinkaware.co.uk - Drinkaware highlights the dangers of alcohol misuse through innovative and challenging campaigns online, in print and in communities countrywide Smoking Local Smoking Cessation Service Advice, information and support to stop smoking NHS Smoking helpline 0800 169 0 169 Smokers Helpline For friendly help and advice on stopping smoking phone :- Quitline on 0800 00 22 00 (9am to 9pm everyday) Vaccinations Information regarding vaccinations are available from www.nhsdirect.nhs.uk or by calling 0845 4647. Your Health Visitor, Practice Nurse or General Practitioner will also be able to provide information. Complaints If you have a complaint to make about the service provided by the NHS Surrey please visit the complaints section of their website (external website). Contact Lisa Stonehouse - 01784 446431