Website satisfaction survey January 2006 to January 2007

	2006	Jan	Feb	Mar	Apr	May	Jun
	Sample size	70	169	61	48	200	168
Yes answers	Did you find the information you were looking for?	50%	44%	54%	60%	52%	55%
Likely or fairly likely	If you were looking for similar information again, how likely would you be to check this website first?	81%	77%	73%	87%	80%	76%
Extremely or Fairly satisfied	Finding your way around the site in general	59%	64%	61%	69%	66%	67%
	Ease of finding the specific information you wanted	45%	45%	54%	58%	53%	53%
	Clarity of information	54%	54%	55%	60%	56%	61%
	Quality of content	52%	53%	59%	59%	60%	58%
	Quantity of content	50%	47%	52%	57%	55%	56%
	General look and feel of site	56%	60%	59%	68%	62%	59%
	Search facility	50%	43%	58%	60%	54%	51%

	2006	Jul	Aug	Sep	Oct	Nov	Dec
	Sample size	154	185	146	178	163	127
Yes answers	Did you find the information you were looking for?	54%	54%	55%	53%	49%	67%
Likely or fairly likely	If you were looking for similar information again, how likely would you be to check this website first?	80%	75%	74%	73%	72%	80%
Extremely or Fairly satisfied	Finding your way around the site in general	66%	76%	67%	65%	67%	72%
	Ease of finding the specific information you wanted	57%	57%	52%	53%	54%	59%
	Clarity of information	65%	65%	61%	56%	60%	65%
	Quality of content	58%	59%	58%	57%	61%	61%
	Quantity of content	53%	56%	56%	51%	59%	59%
	General look and feel of site	61%	63%	55%	57%	64%	63%
	Search facility	50%	51%	45%	48%	51%	46%

	2007	Jan
	Sample size	182
Yes answers	Did you find the information you were looking for?	55%
Likely or fairly likely	If you were looking for similar information again, how likely would you be to check this website first?	76%
Extremely or Fairly satisfied	Finding your way around the site in general	71%
	Ease of finding the specific information you wanted	59%
	Clarity of information	63%
	Quality of content	60%
	Quantity of content	57%
	General look and feel of site	61%
	Search facility	49%