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Pest Control |
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Am I entitled to a discount rate? How effective are these methods? How much will it cost for treatment? What if the pest in my house is not removed by you? What methods are used? What types of pests cause problems? Who delivers the pest control service in the Spelthorne borough? Who should I contact to arrange for treatment of pests? Why is a pest control service required? Am I entitled to a discount rate? Feed back from our frequent customer surveys has made us aware that for those on very low incomes, charges for the treatment of pests can be prohibitive. Spelthorne, therefore makes a refund of £20 available for any resident who is in receipt of any of the following benefits: income support (or job seekers allowance), Council tax benefit, Housing benefit or Working Families Tax Credit, BUT only for the treatment of rats, bed bugs, mice or cockroaches. If you are over 60 or registered disabled and ALSO in receipt of one of the above benefits, we will also give the £20 discount for the treatment of a wasp nest or fleas. How effective are these methods? 100% if used correctly How much will it cost for treatment? Spelthorne has arranged with a private contractor (Discreet Environmental Services Ltd) to carry out necessary treatments in domestic properties for rats and a variety of other pests at a discounted rate. Prices are as follows:
It is payable directly to the contractor at the time of treatment (cheques should be made out to "Discreet Environmental Services Ltd" and NOT to this Authority). What if the pest in my house is not removed by you? All pests of public health significance are covered by our service, but there are other animals or insects that can give problems to householders e.g. squirrels, pigeons, wood-boring insects etc. In these cases our contractor will estimate for treatment, but clients are advised to “shop around” with other companies, because Spelthorne has not negotiated reduced prices. Many other creatures are protected from destruction by legislation e.g. bats, voles, stag beetles, many birds and many reptiles including adders. In these cases we may be able to give advice or put you in touch with specialist organisations that will give advice. What methods are used? For the destruction of pests various methods may be used. In order to determine the most effective method of pest control to be used an in depth knowledge of the species involved and its life cycle is required. Physical methods such as rodent traps may be used or alternatively chemicals such as insecticides or rodenticides may be used. However it is imperative that all persons using these control methods are suitably trained. What types of pests cause problems? The majority of the pest complaints received by the pest control team arise from rodents (rats and mice), others also include;
Who delivers the pest control service in the Spelthorne borough? Spelthorne has arranged with a private contractor to carry out necessary treatments in domestic properties. The company is Discreet Environmental Services Ltd. Who should I contact to arrange for treatment of pests? Arrangements for treatment should be made by contacting customer services on 01784 451499. Our contractor is required to contact you at the end of the next (working) day. Why is a pest control service required? A pest control service is required to respond to complaints all around the Borough, both in domestic and commercial premises. Pests are often a major factor in food complaints and may subsequently lead to food premises closures and prosecutions. It is essential that pests are controlled to prevent damage to buildings and fittings, distress to inhabitants/customers and the spread of disease. |
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