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Customer care charters
Customer Care Charters 2005 (whole document)
PDF (84kb)
Word (259kb)
Corporate Customer Charter
PDF (29.7kb)
Word (104kb)
Building Control - our service commitment
PDF (19kb)
Word (81kb)
Car parks - our service commitment - our service commitment
PDF (19kb)
Word (82kb)
Council Tax - our service commitment
PDF (27kb)
Word (91kb)
Electoral Registration - our service commitment
PDF (18kb)
Word (78kb)
Environmental Health - our service commitment
PDF (18kb)
Word (80kb)
Cemetery bookings - our service commitment
PDF (19kb)
Word (81kb)
Housing Advice - our service commitment
PDF (23kb)
Word (82kb)
Housing Benefits - our service commitment
PDF (19kb)
Word (80kb)
Independent Living - our service commitment
Meals on Wheels
PDF (18kb)
Word (77kb)
Spelthorne Personal Alarm Network - our service commitment
PDF (18kb)
Word (78kb)
Land Charges - our service commitment
PDF (19kb)
Word (79kb)
Parks and Recreation Grounds - our service commitment
PDF (18kb)
Word (80kb)
Planning Policy and Development Control - our service commitment
Trees
PDF (23kb)
Word (26.5kb)
Waste and Recycling/Street cleaning
- our service commitment
PDF (21kb)
Word (86kb)
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