Customer care charters

Customer Care Charters 2005 (whole document)		PDF (84kb)
		Word (259kb)

Corporate Customer Charter	PDF (29.7kb)	Word (104kb)
Building Control - our service commitment	PDF (19kb)	Word (81kb)
Car parks - our service commitment - our service commitment	PDF (19kb)	Word (82kb)
Council Tax - our service commitment	PDF (27kb)	Word (91kb)
Electoral Registration - our service commitment	PDF (18kb)	Word (78kb)
Environmental Health - our service commitment	PDF (18kb)	Word (80kb)
Cemetery bookings - our service commitment	PDF (19kb)	Word (81kb)
Housing Advice - our service commitment	PDF (23kb)	Word (82kb)
Housing Benefits - our service commitment	PDF (19kb)	Word (80kb)
Independent Living - our service commitment Meals on Wheels	PDF (18kb)	Word (77kb)
Spelthorne Personal Alarm Network - our service commitment	PDF (18kb)	Word (78kb)
Land Charges - our service commitment	PDF (19kb)	Word (79kb)
Parks and Recreation Grounds - our service commitment	PDF (18kb)	Word (80kb)
Planning Policy and Development Control - our service commitment Trees	PDF (23kb)	Word (26.5kb)
Waste and Recycling/Street cleaning - our service commitment	PDF (21kb)	Word (86kb)