Spelthorne Borough Council

Providing Quality Services to the People of
Ashford, Laleham, Shepperton, Staines, Stanwell & Sunbury

Our performance

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Council Tax | Council budgets and spending

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We have attached Performance monitoring charts for Year from 2005-2010 (Pdf 19kb)

Mystery shopper survey (Pdf 18kb)

Collection rates (Pdf 24kb)

Telephone monitoring (Pdf 19kb)

Direct debit uptake (Pdf 19kb)

Communication methods (Pdf 23kb)

Annual telephone statistics (Pdf 14kb)

Performance standards

Housing Benefit and Council Tax Benefit Measures 2007/08
Housing Benefit and Council Tax Benefit Measures 2006/07

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