Spelthorne Borough Council

Providing Quality Services to the People of
Ashford, Laleham, Shepperton, Staines, Stanwell & Sunbury

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Opening hours | Visitor's car parking


Finding your way to the main Council Offices at Knowle Green

Contact details

Spelthorne Borough Council
Knowle Green
Staines
TW18 1XB



Telephone: 01784 451499
Fax: 01784 463356
Minicom 01784 446423
DX 98044-Staines2
e-mail: customer.services@spelthorne.gov.uk
Web: www.spelthorne.gov.uk
Telephone
opening hours: 		Monday to Thursday: 8am - 6pm
Friday: 8.30am - 5pm
Reception
opening hours: 		Monday to Thursday: 8.45am - 5pm
Friday: 8.45am - 4.45pm
Council Tax
opening hours: 		Monday to Friday: 8am - 5pm
(Enquiry desk Monday to Friday: 9am - 4pm)
Housing
opening hours: 		Monday: 10am - 4pm
Wednesday: 1-3pm
Tuesday, Thursday and Friday: 11am - 3pm.
Telephone hours: Monday to Friday: 9am - 5pm


Directions

By car: From the M25 exit at Junction 13 and follow directions for Staines, the Council Offices are clearly signposted.
By rail: Staines Station is located on the Waterloo-Reading line and is a few minutes walk from the Council Offices.  For information on train times telephone National Rail Enquiries on 0845 748950.
By bus: There is a bus stop near the Council Offices and the 117 (Staines to West Middlesex Hospital), 290 (Staines to Twickenham) and 517 (Staines to Halliford) stop there at regular intervals.  For further information take a look at the bus and train page (external website) on Surrey County Councils.

Parking:

Visitors parking: Please park in the visitor's car park.
Cycle parking: This is situated to the right of the main entrance to the building.

Security:

All visitors are required to complete the visitors book on arrival and when leaving the building.  Visitor identification badges will be issued and must be worn at all times.

Smoking:

The Council Offices are non-smoking.

On arrival:

All visitors should report to main reception. Visitors for the Community/Business Link Centre should report to reception at the rear of the building. Both reception areas have disabled access and lifts to all floors.

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