Spelthorne Borough Council

Providing Quality Services to the People of
Ashford, Laleham, Shepperton, Staines, Stanwell & Sunbury

Housing

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How do I find details about housing associations in Spelthorne?
How do I find housing advice on the web?
How do I get help from the Council if I'm homeless?
How do I get housing advice in Spelthorne?
How do I get on the housing register?
How do I make an application for keyworker housing?
How do I make an application for rented housing?
How do I make an application for shared ownership?
How do I find details about housing associations in Spelthorne?
All the Housing Associations with properties on Spelthorne are partners in the Spelthorne Housing Register.  For details of how to contact them direct see  Housing Register - Leaflet 2
How do I find housing advice on the web?
There is a wide range of housing advice sources on the web.  For a list of useful links, see Housing Advice on the Web.
How do I get help from the Council if I'm homeless?
The Council publishes a leaflet called “Homeless? What help can you get from the Council?”  For the on-line version, please see Homeless? What help can you get from the Council?
How do I get housing advice in Spelthorne?
Housing Advice Centre

The Housing Advice Centre is run by the Council's Housing Needs Section and is located at the Council Offices, Knowle Green. An officer is always available during opening hours to give advice to visitors about any housing problem.  They can also advise callers about housing options and about the Spelthorne Housing Register which is operated jointly with all the Housing Associations in the Borough.

Private interview rooms are available for more complex or confidential matters, but it may be necessary to make an appointment for this.

A large selection of free leaflets about all aspects of housing are on display.

For further information please either come in to the Centre or ring the Housing Needs Section on 01784 446380/1/2/3/4/5.

Housing Advice Centre opening hours: 10am-4pm Monday, 11am-3pm Tuesday to Friday.  Telephone hours 9am-5pm Monday to Friday.

Spelthorne Rentstart

Spelthorne Rentstart is a registered charity which helps homeless single people and childless couples aged 18 and over, on a low income and with a connection to Spelthorne. Their aim is to access rented accommodation suitable for such people's needs. They offer housing and benefits advice, assistance with finding accommodation, tenancy support and a guarantee deposit bond.

For further information see www.rentstart.com

Spelthorne Citizens Advice Bureau

Staines office details and opening hours (external website)
Sunbury and Shepperton office details and opening hours (external website)



How do I get on the housing register?
Spelthorne Housing Register application packs can be obtained in the following ways:

By downloading from this website at Housing Register

By visiting the Council offices - the Housing Advice Centre‘s opening hours are: 10am - 4pm Monday, 11am - 3pm Tuesday to Friday, late night opening 5pm - 7pm Thursday, or the Main Reception: 8.45am – 5pm Monday to Thursday, 8.45am – 4.45pm Friday.

By telephoning 01784 446380/1/2/3/4/5/6 between 9am - 5pm Monday to Friday, till 7pm Thursday.

By writing to the Housing Needs Section, Council Offices, Knowle Green, Staines, Middx TW18 1XB.

By faxing a request to 01784 446387.


How do I make an application for keyworker housing?
Keyworker housing opportunities in Spelthorne can be accessed by registering on the Spelthorne Housing Register. Application packs can be obtained in the following ways:

By downloading from this website at Housing Register

By visiting the Council offices - the Housing Advice Centre‘s opening hours are: 10.00 am - 4.00 pm Monday, 11.00 am - 3.00 pm Tuesday to Friday, Late Night Opening 5.00 pm - 7.00 pm Thursday, or the Main Reception: 8.45 am – 5.00 pm Monday to Thursday, 8.45 am – 4.45 pm Friday.

By telephoning 01784 446380/1/2/3/4/5/6 between 9.00 am - 5.00 pm Monday to Friday, till 7.00 pm Thursday.

By writing to the Housing Needs Section, Council Offices, Knowle Green, Staines, Middx TW18 1XB.

By faxing a request to 01784 446387.


How do I make an application for rented housing?
Applications for rented housing are made by registering on the Spelthorne Housing Register.  Application packs can be obtained in the following ways:

By downloading from this website at Housing Register

By visiting the Council offices - the Housing Advice Centre‘s opening hours are: 10.00 am - 4.00 pm Monday, 11.00 am - 3.00 pm Tuesday to Friday, Late Night Opening 5.00 pm - 7.00 pm Thursday, or the Main Reception: 8.45 am – 5.00 pm Monday to Thursday, 8.45 am – 4.45 pm Friday.

By telephoning 01784 446380/1/2/3/4/5/6 between 9.00 am - 5.00 pm Monday to Friday, till 7.00 pm Thursday.

By writing to the Housing Needs Section, Council Offices, Knowle Green, Staines, Middx TW18 1XB.

By faxing a request to 01784 446387.


How do I make an application for shared ownership?
Shared ownership opportunities in Spelthorne can only be accessed by registering on the Spelthorne Housing Register.  Application packs can be obtained in the following ways:

By downloading from this website at Housing Register

By visiting the Council offices - the Housing Advice Centre‘s opening hours are: 10.00 am - 4.00 pm Monday, 11.00 am - 3.00 pm Tuesday to Friday, Late Night Opening 5.00 pm - 7.00 pm Thursday, or the Main Reception: 8.45 am – 5.00 pm Monday to Thursday, 8.45 am – 4.45 pm Friday.

By telephoning 01784 446380/1/2/3/4/5/6 between 9.00 am - 5.00 pm Monday to Friday, till 7.00 pm Thursday.

By writing to the Housing Needs Section, Council Offices, Knowle Green, Staines, Middx TW18 1XB.

By faxing a request to 01784 446387.


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