Spelthorne Borough Council

Providing Quality Services to the People of
Ashford, Laleham, Shepperton, Staines, Stanwell & Sunbury

Consultation results

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Details of key public consultation projects carried out by the Council over the last five years can be found here. These are grouped under themes, with the most recent project at the top of each theme.

Themes

Community Attitude (General)
Young people
Independent Living for Older People
Communications and Customer Service
Leisure
Other Council Services


Community Attitude (General)

The Place Survey Sept 2008
Effective Communications Mar 2008
Stanwell Moor Local Community Action Plan Jan 2008
Prioritising spend in 2007 (Pdf 245kb) Dec 2006
BVPI General Household Satisfaction Survey Nov 2006
Neighbourhood and financial information Apr 2006
Disability Equality Scheme Mar 2006

Young people

Survey of young people April 2008
Focus groups with  parents of young people aged 11-17 Mar 2008

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Independent Living for Older People

Survey of Day Centre Users Jul 2009
Older People Services Review Jan 2006
Meals on Wheels customer satisfaction survey Jan 2006

Communications and Customer Service

Bulletin In-Street Survey Jul 2009
Effective Communications (Powerpoint 453kb) Mar 2008
Website Survey (on going) To date
Mystery Shopping Jan 2007

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Leisure

National Benchmarking Service for Leisure Centres Jan 2010
Arts and Heritage Focus Groups (Pdf 510kb) Jan 2007

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Other Council Services

Spelthorne 'Scores on the Doors' Scheme May 2008
Planning: Local Development Framework To-date
Council Tax and Housing Benefit Surveys To-date

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