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Winter advice
Now is a good time to think about what winter weather preparations you, your family and community may need to make.

The Directgov website (external website) provides advice on protecting your home, health and well-being, travelling and your community.

You may also like to read the Winter Fuel Campaign news release (Pdf 224kb)

Surrey County Council information

Cold weather advice leaflet (Pdf 3.3mb) (external website)

Highways information (external website)
Clearing snow and ice

Clearing snow from pavements and public space around homes is helpful but check the Directgov website for advice on your rights and responsibilities when clearing snow and ice from public areas.

Clearing snow and ice yourself (external website)

For advice on emergencies for example water leaks, gas explosions or services for adult care services go to our emergency information page.

Weather updates

Met Office forecast (external website)

Winter fuel payment

If you are aged 60 or over you may get a Winter Fuel Payment to help pay for keeping warm in winter. The amount you will get will depend on your situation. Visit the Directgov website (external website) to find out if you are eligible for this payment and how you can apply.

Driving in the winter

Winter is upon us and the weather is getting colder. For those that drive simply planning for the unexpected can save time, money and much inconvenience. Driving in wintery conditions needs extra consideration for both the road conditions and other road users.

The Highways Agency has a wealth of information and advice for winter driving, advice is also available from SURVIVE (Safe Use of Roadside Verges In Vehicle Emergencies)

www.survivegroup.org (external website)
www.highways.gov.uk (external website)

Tip: When parking your vehicle, especially in snowy conditions or when snow is expected, think about how you will start your next journey. If you normally reverse out of your driveway, consider reversing in or parking at the end of the street.

Heat your home for less

Apply for discounted/free wall and loft insulation to make your home warmer and save you up to £350 on heating bills each year.

Who can apply for help?

All privately owned or privately rented households can apply for discounted or free insulation if they answer to one or more of the following is yes:
  • is a family with children aged under 16 and a joint income of over £20,000
  • aged 70 or over
  • receiving Council Tax Benefit
  • receiving guaranteed pension credit
  • receiving Income Support
  • receiving Housing Benefit
  • receiving Working Tax Credit, with gross annual income of less than £15,050
  • receiving Child Tax Credit, with gross annual income of less than £15,050
How to apply for help

Call free on 0800 980 0902

Other useful websites

AA advice (external website)
RAC (external website)