skip through navigation (Access Key = S ) Jump to Accessibility Information (Access Key = 0 ) Jump to Home Page (Access Key = 1 ) Jump to News (Access Key = 2 ) Jump to Site Map (Access Key = 3 ) Jump to Search Box (Access Key = 4 ) Jump to Frequently Asked Questions (Access Key = 5 ) Jump to Help Page (Access Key = 6 ) Jump to Complaints (Access Key = 7 ) Jump to Terms and Conditions (Access Key = 8 ) Jump to Feedback Form (Access Key = 9 ) Jump to content (Access Key = N ) Jump to Business and Advice  (Access Key = B ) Jump to Leisure and Culture  (Access Key = C ) Jump to Council and Community Diary (Access Key = M ) Jump to Environment and Planning (Access Key = V ) Jump to Community and Learning (Access Key = G ) Jump to Do It Online (Access Key = O ) Jump to Children and Young  People (Access Key = P ) Jump to A to Z Services (Access Key = T ) Jump to Your Council (Access Key = Y ) Jump to A too Z site Index (Access Key = Z ) jump to Read Speaker functionality (Access Key = L) Jump to Printer Friendly Version (Access Key = F) Jump to Text Only (Access Key = J) Jump to Change Contrast (Access Key = K)
Comprehensive Performance Assessment
In April 2004, Spelthorne Borough Council received an ‘Excellent’ rating from the Audit Commission as a result of its Comprehensive Performance Assessment.

Comprehensive Performance Assessments (CPAs) were introduced in 2002, as a result of the government’s White Paper ‘Strong Local Leadership – Quality Public Services’. It is an assessment programme that seeks to gauge how well councils are performing and identify areas within council's that need to be improved.

Assessments are done using analysis of performance indicators, Best Value review inspections and other performance information to determine the standard of core services. The Audit Commission carries out the Comprehensive Performance Assessment and gives each council an overall score of ‘excellent’, ‘good’, ‘fair’, ‘weak’ or ‘poor’.

Following its inspection of Spelthorne Council, The Audit Commission noted that ‘(t)he council is working to improve the well being of Spelthorne community…’ and provides ‘good services to local people.’

Audit Commission report (Pdf 330kb)

Spelthorne Borough Council's self assessment: