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Housing benefit - Special needs
We offer:
  • a large print service for leaflets and forms
  • benefit determination notices available in braille (two weeks transcript period);
  • talking tape containing details of how to claim a benefit;
  • items on Talking News;
The Council Offices at Knowle Green also have a;
  • minicom telephone service for the hard of hearing telephone number 01784 446423;
  • deaf amplification system on the Enquiry Desk;
  • wheelchair access to the building and disabled toilets in the foyer;
  • bilingual translation services.
English not your first language? see www.dwp.gov.uk/otherlanguages/index.asp