Data protection gives people the right to know what personal information Spelthorne Borough Council holds about them. Access to non-personal information is managed under the Freedom of Information Act.

A request for personal information under the Data Protection Act can be made via email or in writing. This is known as a subject access request and organisations are require to provide the information within 1 month subject to certain exemptions. In order to make a subject access request you will need to provide the following information:

  • your name
  • your address
  • proof of identity
  • enough information to identify your records

Once you have made a request you will receive an acknowledgement and your request should be answered within one month. In certain circumstances, though, we are allowed to take longer. For more details about what you can expect from us, see the Information Commissioner's Office.

Please complete our Icon for pdf Subject Access Request form [110.24KB].