Your textiles are collected weekly as part of our '3 services in 1' collection (food waste, textiles and small electricals).
On your collection day, make sure clothes and textiles are:
If you think your bin has been accidentally missed, contact us within one working day by completing the online form or contact Customer Services. We will return to collect your textiles if you have followed the above instructions correctly.
Where possible we collect textiles from flats. If you are included, textiles will be collected from your communal bin store area on alternate weeks.
We work in partnership with L M Barry to collect and reuse your textiles. A proportion of the money raised from the collection service is donated to a local charity - Manna Food Bank received a donation of £800 in 2017. The charities chosen for 2018 are CREST Cancer Support and Home-Start Spelthorne, who will each receive a donation of £400. Following your votes, the chosen charity for 2019 is Princess Alice Hospice. You can vote for the 2020 charity on our website from July 2019.