RIDDOR is the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995.  It is a legal requirement to report accidents and ill health at work. The information enables the Health and Safety Executive (HSE) and local authorities to identify where and how risks arise and to investigate serious accidents.

You must report all of the following, if they result from a work related activity:

  • a death or major injury;
  • an over-seven-day injury (that is when an employee or self-employed person has an accident at work and is unable to work for over seven days, but does not have a major injury);
  • a work-related disease;
  • a dangerous occurrence (this is when something happens that does not result in a reportable injury, but which clearly could have done), and
  • injury to a member of the public that results in them being taken to hospital for medical treatment

All incidents can be reported online but a telephone service is in place for reporting fatal and major injuries only - call the Incident Contact Centre on 0845 300 9923 (opening hours Monday to Friday 8.30am to 5pm).

More information on accident reporting can be found on the Health and Safety Executive website

Civil claims

On occasions employees, or members of the public who have suffered work related injuries, do make civil claims against their employer or another organisation who they believe to be at fault for their injuries. If they, or their solicitor request factual information from us about any investigation we carried out then a fee of £65 per hour is charged to produce a "statement of facts".