Health and safety complaints

If you consider that an employer's work activity is putting your safety at risk or damaging your health, then you should raise your concerns with that employer or person. If no improvement is made and your safety or health continues to be at risk, then you can report your complaint to the relevant enforcing authority ie either the local authority or HSE and ask them to look into it.

An employer must eliminate or control significant risks and this may include a change in procedure, providing specialist equipment and clothing and may also involve arranging regular medical checks.

Employees also have a duty to take reasonable care of their own health and safety and to also take care of others who may be affected by what you do or do not do, to co-operate with their employer on health and safety matters.

We cannot deal with complaints about issues or employers where we have no jurisdiction.

You should contact us if your complaint is about the following type of premises within our borough:

  • offices (except government offices)
  • shops
  • hotels
  • restaurants, cafes and takeaways
  • leisure premises (except Council owned facilities)
  • nurseries and playgroups (not schools)
  • pubs and clubs
  • museums (privately owned)
  • places of worship
  • sheltered accommodation and care homes

HSE is responsible for enforcing health and safety at workplaces including:

  • factories
  • farms
  • building sites
  • nuclear installations
  • mines
  • schools and colleges
  • fairgrounds
  • gas, electricity and water systems
  • hospitals and nursing homes
  • central and local government premises
  • offshore installations

The HSE Complaints and Advisory Team can be contacted on 0300 0031647.