How we consult

The Council uses a range of research and consultation methods to find out what residents think. These are just some of the ways we may ask for your views:


We carry out occasional surveys including postal, face-to-face and telephone. You may be approached, for example in the street by a company carrying out research on our behalf. These are assisted discussions with small groups of residents. We often ask an independent market research agency to run these for us and they may be held in someone's home. We require all companies we work with to adhere to the Market Research Society's Code of Conduct when approaching people, so that residents can be sure they are being approached about a genuine market research exercise.

Spelthorne Business Forum

The Spelthorne Business Forum was established some years ago to boost communication between the business community and the Council.  If you are a local business in Spelthorne and you would like to find out more, you can contact Sam Ridley on 01784 444224.

Publicising our consultation activities

We publicise all our new consultation activities via our electronic newsletter. If you would like to receive this, you can register online.