Pest Control

There is an arrangement with a private contractor to carry out necessary treatments in domestic properties for rats and a variety of other pests at a discounted rate.

The company is CES (Clements Environmental Services). To arrange a treatment contact Customer Services.

Discounted prices (valid from 1 April 2018) are as follows and are all inclusive of VAT:

  • rats £42 (includes up to three visits)
  • mice £67 (includes up three visits)
  • wasps £62
  • cockroaches and fleas £62
  • bed bugs £106

It is payable directly to the contractor at the time of treatment (cheques should be made out to "CES Limited").

Book a pest control appointment

Apply for help towards the cost of the treatment of pests

Pests not treated

Any animal, bird, reptile, amphibian or other creature that is protected by legislation. Our contractors will give estimates for infestations of squirrels or other non-protected pests.


Spelthorne Council makes a refund of £20 available for any resident who is in receipt of any of the following benefits:- income support (or job seekers allowance), Council tax benefit, Housing benefit or Working Families Tax Credit, BUT only for the treatment of rats, bed bugs, mice or cockroaches.

If you are over 60 or registered disabled and also in receipt of one of the above benefits, we will also give the £20 discount for the treatment of a wasp nest or fleas.

Procedure for claiming the refund

You should pay the full amount (inc VAT) at the time of treatment and then complete our refund claim form. The claim form is available from the pest control operative, from this office, or by downloading it by clicking on the PDF on the right of this page. We will then make the £20 refund after checking your eligibility.