To find out when your collection is, enter your address or postcode into My Spelthorne.


Your textiles are collected weekly. On your collection day, make sure clothes and textiles are:

  • in clear plastic or carrier bags (ideally labelled to show they contain textiles)
  • tied securely (we cannot take wet textiles)
  • kerbside by 6am (next to your food waste bin)
  • clean and dry with footwear in pairs

Yes please

  • accessories (scarfs, gloves, hats, belts and bags)
  • bedding (blankets, sheets, throws, pillowcases and duvet covers)
  • clothing (any condition eg with holes or stains)
  • curtains, towels and tea towels
  • fabric off cuts
  • footwear (slippers, shoes, boots)
  • soft toys
  • old or worn textiles (eg tights and underwear) can be shredded and reused as padding for chairs and car seats

No thank you

  • duvets and pillows
  • soiled and wet materials (holes or stains are fine - but clean please)
  • carpets and rugs
  • coat hangers
  • balls of wool and string
  • paint, oil or fire damaged materials
  • safety helmets
  • single shoes

Missed collections

Please complete the online form or contact Customer Services within one working day and we will return to collect your textiles if you have followed the above instructions correctly.

Clear plastic bags

You can collect up to ten clear plastic bags from the Council Offices or Community Centres free of charge (for use with textiles OR small electricals)


Where possible we collect textiles from flats. If you are included, textiles will be collected from your communal bin store area on alternate weeks.

Charity donation

We work in partnership with L M Barry to collect and reuse your textiles. A proportion of the money raised from the collection service is donated to a local charity and the 2017 choice was the Manna Food Bank. The charities chosen by your nominations to receive a donation in 2018 are CREST Cancer Support and Home-Start Spelthorne. You can nominate a charity for 2019, via our website, in summer 2018.