Welcome to our new website!
We would like to receive any feedback on your experience, please email news@spelthorne.gov.uk.
Contact Us
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How to get in touch
Customer Services
Our contact centre is open from 9am to 5pm Monday - Thursday and 9am to 4.45 on Friday.
Telephone: 01784 451499
Email: customer.services@spelthorne.gov.uk
Our reception is open from 9am to 5pm Monday - Thursday and 9am to 12 noon on Friday.
Where to find us
Spelthorne Borough Council
Knowle Green
Staines-upon-Thames
TW18 1XB
| Housing options | Housing benefits | Planning enquiries | |
| Monday | 9am - 4pm | 9am - 4pm | 10am - 12pm |
| Tuesday | 9am - 4pm | 9am - 4pm | - |
| Wednesday | 12 - 4pm | 9am - 4pm | 2 - 4pm |
| Thursday | 9am - 4pm | 9am - 4pm | - |
| Friday | Telephone service only | 9am - 4pm | 10am - 12pm |
| Saturday | Closed | Closed | Closed |
| Sunday | Closed | Closed | Closed |
We are never closed - You can use our online systems to do almost anything, including payments, reporting issues, booking appointments and processing applications- anytime, from any device.
Everything is secure, quick and available 24/7.