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Visiting the Council Offices

If you are visiting the Council Offices and English is not your first language, we can contact a translator over the telephone for you. Alternatively you can email Customer Services or write to us and we will arrange for a translator to contact you by telephone or in writing.

Website

To help make our website as accessible and inclusive for as many people as possible we use Recite Me which is an innovative cloud-based software that lets visitors view and use our site in the way that works best for them.

It helps meet the needs of the one in ten people in the UK who don't speak English as their first language, by being able to translate our web content into over 100 different languages.

How do I access the Recite Me toolbar?

You can open the Recite Me language and accessibility toolbar by clicking on the blue 'Audio visual tools' button at the top right of your screen.

After you click on the blue 'Audio visual tools' button the Recite Me toolbar opens and displays a range of different options for customising how the website looks and how you can access the content.

You can also use Google Translate but, please be aware that the free online translators do not provide a 100% accuracy when translating our website.