Graffiti

Graffiti is criminal damage and therefore a crime as well as being offensive. By working together we can try to wipe out the majority of it and deal with offenders. Here is some useful information on whom to report it to and how to remove it.

Our graffiti policy

Spelthorne Borough Council is committed to removing offensive or obscene graffiti within 24 hours and to continuously remove graffiti from council property.

The Council record and share details of graffiti and "tags" or signatures with the Police and will seek damages where Council owned sites are defaced.  The Police will arrest anyone involved in such acts.  Offenders are being fined and made to pay damages.

Report graffiti online

Graffiti on private land

Spelthorne Borough Council is not responsible for the removal of graffiti on private land or property, and this is down to the individual owner. Please see below for commonly graffitied property and who to contact.

BT cabinets - call Openreach on 0800 023 2023 (option 1)

Virgin Media cabinets - How to report damage to street equipment | Virgin Media Community - 4151601

Electricity substations - contact UK Power Networks on 0800 31 63 105

Bus stop/shelters - contact Clear Channel on 0800 7313699

Railway lines/bridges/stations - contact Network Rail online or on 03457 11 41 41

How to get graffiti removed

Wipe it out: most graffiti is made by permanent marker pen or paint spray can - it is best to remove it before it has chance to dry properly.

Brush it out: a simple solution to graffiti on wood should be to scrub it.

Scrub and wash it off: graffiti on non-porous surfaces such as masonry paint and tiles can often be scrubbed off using a strong detergent and lots of elbow grease.

Stubborn graffiti: specialised removal products are available from hardware stores.

Other information:

Surrey Police

• if you see a crime in progress or to report an incident: 999
• for non-emergencies: 101

Crimestoppers

• 0800 555111

To request removal of graffiti please contact Streetscene on 01784 446326 / 446411 or email Streetscene