Housing Benefit Contact Information

How to contact us
Telephone 01784 446374 / 01784 446456 / 01784 446457
Voicemail facilities are available out-of-office hours,
your query will be dealt with as soon as possible.
Post Benefits Office
Council Offices
Knowle Green
Staines-upon-Thames
TW18 1XB
Email benefits@spelthorne.gov.uk

Opening hours

Telephone: Monday to Thursday: 8.30am-5pm and Friday 8.30am-4.45pm
Enquiry desk: Monday to Thursday 9am-4pm / Friday closed.

Drop-off service

A drop-off box is provided in main reception.

Other organisations that may help

Runnymede and Spelthorne Citizens Advice 

Sunbury Library
The Parade
Staines Road West
Sunbury-on-Thames
Telephone: 0808 250 5706

Age UK Surrey

Rex House
William Road
Guildford
GU1 4QZ
Telephone: 01483 454614
Text: 07548 314281
Email: enquiries@ageuksurrey.org.uk 

HM Revenue and Customs

0845 300 3900
Text Phone 0845 300 3909

Job Centre

London Road
Staines-upon-Thames
Telephone: 01784 238600

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Last modified: 03/06/2025