On these pages you will find advice on a number of housing issues that Environmental Health deal with. We work with landlords, private tenants and owner-occupiers, tackling concerns about poor housing conditions and disrepair.
Renters’ Rights – Non‑Eviction Offences Form
Use this form if you are not being evicted, but you believe your landlord or letting agent has broken renting rules.
This includes issues such as:
- Unlawful rent increases or rent demands
- Being charged prohibited fees
- Not being given required documents (such as gas safety certificates or prescribed information)
- Poor or unsafe property conditions
- Issues around pet requests
- Other breaches of renters’ rights where you are still living in the property
This form only asks questions that relate to your specific issue, making it simpler and quicker to complete.
Renters’ Rights – Non‑Eviction Offences Form
Renters’ Rights – Information Gathering Form
Use this form if your problem involves eviction or the risk of eviction, or if your landlord is behaving in a way that puts your housing at risk.
This includes situations such as:
- Being served an eviction notice
- Being told to leave your home
- Being locked out or having the locks changed
- Harassment, threats, or pressure from your landlord to leave
- Your belongings being removed or access being restricted
These situations can be urgent, so this form asks more detailed questions to help us understand what’s happening and what action may be needed.
Renters’ Rights – Information Gathering Form