Accessible Transport Guide

Spelride

Spelride is a door-to-door transport service using specially adapted minibuses to carry passengers with a mobility problem in Spelthorne.

The service is available Monday to Friday between the hours of 9am-11am and 2pm-4pm for transport to local day centres within Spelthorne and 11am-2pm for other journeys such as shopping. Telephone bookings can be made between 9.30am-1.30pm Monday to Friday. Further information can be found on our Spelride page.

Spelthorne Volunteer Drivers

Volunteers who provide a variety of journeys such as doctor and hospital appointments etc. Bookings taken Monday to Friday 10am-12pm.

Telephone: 07817 926736
Email: spelthornevolunteerdrivers@gmail.com
Website: https://www.surreyinformationpoint.org.uk/Services/2665/Good-Neighbours-Sp

Free bus passes for seniors and disabled people

A free bus pass allows eligible senior Surrey residents to travel on buses free of charge. It is valid between 9.30am and 11pm from Monday to Friday, and at any time on weekends and public holidays.

Contact Surrey County Council (opens new window) for further information.

National Rail Enquiries

National Rail Enquiries gives information on train times and fares as well as destinations, stations and train companies.

Telephone: 0845 748 4950 or 0845 605 0600 (textphone)
Website: www.nationalrail.co.uk (opens new window)

Accessible taxi operators

Currently there is one accessible taxi operator in the Spelthorne area.

Mum and Sons
Telephone: 07768 567249

Staines Shopmobility

Staines Shopmobility is located in Two Rivers Shopping Centre. The service enables people to use a range of mobility vehicles, including scooters and powered or manual wheelchairs. An escorted shopping service enables visually impaired people to enjoy shopping and leisure activities in the town. Please pre book this service. RADAR keys, giving entry to accessible toilet facilities locally and nationally, are available for purchase.

Opening times: Monday to Saturday (no bank holidays) 9.30am-4.15pm.

Please call for more details or to book services.

Telephone: 01784 459416
Website: nfsuk.org/listings/staines-shopmobility/

Blue Badge Scheme

The scheme helps registered blind people and people with certain disabilities park closer to shops and services. The badge applies whether they are the driver or a passenger in the vehicle. For further information, contact Surrey County Council.

Telephone: 0845 600 9009
Website: Blue Badge Scheme

Getting to Ashford & St Peters

• 446 bus- travels from Hatton cross to Woking station stopping at Staines, Ashford hospital, Chertsey and St Peters hospital approximately every 30 minutes Mon-Fri, less frequently at weekends.  An adult return is from £4 - £7 (depending on distance). You can purchase a 1, 7 or 28 day ticket if you have more appointments
• 557 bus - travels from Sunbury Cross to Addlestone Tesco via Shepperton, Chertsey, St Peters hospital. A return fare is £8. You can purchase day or weekly passes.

Bus timetables - Surrey County Council

NHS patient transport

Some people are eligible for non-emergency patient transport services (PTS). These services provide free transport to and from hospital for people who have a medical need for it.

Your GP or the healthcare professional who referred you to hospital can discuss with you whether you have a medical need for transport.

Patient transport services may not be available in all areas.