Our wellbeing advisor referrals come via the hospital Homesafe service. This is for older adults who have been discharged from local hospitals and who require signposting to generally non-medical services and support. They aim to link residents who have social, emotional or practical needs to a wealth of different services within the borough and nationally.
Referrals are accepted for people who live within the borough of Spelthorne, regardless of where their GP is based.
What we offer
We offer a one-to-one appointment with our Wellbeing advisor who will talk to you about your concerns and factors affecting your health. They will help to identify and organise suitable assistance via a network of services and local community and voluntary organisations.
The Wellbeing adviser will check in with you regularly, and if needed, will work with you for a few months to ensure you feel supported.
Our Wellbeing advisor can help you to access support in the following areas:
- remaining independent at home – pendent alarms, meals on wheels, home adaptions
- opportunities for social interaction – social clubs, activities and community centres
- practical help - carers, transport, shopping, gardening, cleaning
- physical activity - seated exercise & walking groups
- benefits and budgeting advice – debt, universal credit, attendance allowance, blue badges and referrals to the foodbank
- housing options advice - linking people to the housing team & housing register
- low level mental or emotional support – referrals for counselling and support groups
- support around a disability – disability support groups & blue badge applications
Who can use this service?
Wellbeing referrals are generally for the over 60’s who have been discharged from hospital. Referrals are also accepted from the various internal teams and community centres who work for Spelthorne Borough Council, should they wish to refer a resident in.
For more information please contact the Wellbeing Advisor direct.
Telephone: 01784 448628
Email: p.rogers@spelthorne.gov.uk