Community centre services survey

In September 2023 we consulted with members at our three Community Centres, asking for feedback on the current food offer and activities at our centres.

For the full list of questions and results please view the full report 

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• Community Centre Survey results September 2023 - Qu. 2 Appendix A (pdf, 54.53 KB)

• Community Centre Survey results September 2023 - Qu. 4 Appendix B (pdf, 54.06 KB)

• Community Centre Survey results September 2023 - Qu. 14 Appendix C (pdf, 52.02 KB)

• Community Centre Survey results September 2023 - Qu. 15 Appendix D (pdf, 51.55 KB)

• Community Centre Survey results September 2023 - Qu. 18 Appendix E (pdf, 52.29 KB)

• Community Centre Survey results September 2023 - Qu. 20 Appendix F (pdf, 50.92 KB)

• Community Centre Survey results September 2023 - Qu. 21 Appendix G (pdf, 51.73 KB)

• Community Centre Survey results September 2023 - Qu. 25 Appendix G (pdf, 49.31 KB)

• Community Centre Survey results September 2023 - Qu. 27 Appendix H (pdf, 50.04 KB)

Please see the below summary of results.

Key findings

• How would you rate the food out of 10?
  • 60% of clients asked rated the food 10/10
  • 13% of clients asked rated the food 9/10
  • 18% of clients asked rated the food 8/10
• Would you enjoy seeing more variety in foods?
  • 51.8% of clients asked agree there is already enough variety 
  • 15.7% of clients asked would like to see some more variety 
  • 7.2% of clients asked would like to see much more variety 
• How does the food offer compare to other local alternatives in relation to quality and price?
  • 50.6% of clients asked feels the food offer is much better 
  • 28.9% of clients asked feels the food offer is better 
  • 20.5% of clients asked feels the food offer is about the same 
• Do you feel comfortable and at ease at the centre?
  • 86.7% of clients asked strongly agree 
  • 9.6% of clients asked somewhat agree 
• What is your age range?
  • 45.8% of clients asked are aged between 75-84 
  • 30% of clients asked are aged between 85-94 
• Do you consider yourself to be a disabled person?
  • 36% of clients asked consider themselves as disabled 
  • 54% of clients asked don't consider themselves as disabled

Some Additional comments about our services included -

"Amazing, couldn't ask for better help and support"

"it is a great centre to attend, the staff are friendly and helpful, we are lucky to have this centre. Long may it remain"

"The services provide a wonderful service"

"Staff and volunteers are always helpful and happy, nothing is too much trouble for them"