Current taxi tariff

The driver must, unless he has a reasonable excuse, accept any hiring within the Borough of Spelthorne. The fare card must be displayed inside the taxi and must be visible to the passengers at all times. The fare for such journeys, whether the journey is one which the driver is obliged by law to undertake can be found on the right-hand side of this page.

IMPORTANT

If the journey takes the cab outside the borough of Spelthorne, the driver must still charge in accordance with the scales unless he has agreed otherwise with the hirer BEFORE THE JOURNEY HAS STARTED.

ANY COMMENTS OR CONCERNS should be reported immediately to the Taxi Licensing Officer with the number of the cab or the number of the driver's badge. Complaints can also be notified by telephone from Monday to Thursday, 8.45am to 5.30pm and Friday 8.45am to 5pm or by email licensing@spelthorne.gov.uk