Council tax contact information

Opening hours

You can contact Customer Services between 9am-5pm Monday to Thursday, 9am-12 noon Friday. Please have your Council Tax account reference to hand.

The Enquiry desk is open 9am to 5pm Monday to Thursday, 9am to 12 noon Friday.

Drop off service

A drop-off box is provided in main reception.

Getting in touch

Email the team on ctax@spelthorne.gov.uk or speak direct to an advisor on our web chat.

Visit Council tax Support for information on support available.

Follow us on social media for the latest information.

Call us on 01784 451499 Monday to Thursday 9am to 5pm (4.45pm on Friday). Our busiest time is between 9am - 11am and our busiest day is typically Monday.

If you need to write to us our address is Customer Services, Council Offices, Knowle Green, Staines-upon-Thames, TW18 1XB