Paying your Council Tax and Business Rates

Direct Debit

Direct Debit is the easiest way to pay. We offer four payment dates on the 1, 8, 15 and 22 (25 for Business Rates only) of the month. You can complete the online direct debit instruction form to set this up.

Online

Make a payment online

Paying online is an easy, secure way to pay your Council Tax. You will need your Council Tax account reference (the account reference should be nine digits long. If the last digit is an 'X', please enter a capital 'X').

We accept:

  • Visa Credit
  • Visa Debit
  • Maestro
  • Mastercard
  • Electron

In order to continue to use online payments your browser must support high encryption. Please check that your current connection is at least 128 bits (this will be standard if you are using Internet Explorer 7 and above and recent versions of Safari and Firefox (Mozilla).

We cannot accept liability for a payment not reaching the intended account due to a customer quoting an incorrect reference number. Neither can we accept liability if payment is refused or declined by the card supplier.

If the card supplier declines payment the Council is under no obligation to bring this fact to the customer's attention. Customers should check with their bank/debit/credit card supplier that payment has been deducted from their relevant account.

If your payment is overdue and you have received a reminder, final notice or other recovery notice you must ensure the payment is received by the deadline date specified on that notice.

By telephone

Payments can be made telephone using 01784 444220 at any time. Alternatively you can contact Customer Services between 8.30am-5pm Monday to Thursday (8.30am-4.45pm Friday). Please have your Council Tax account reference to hand.

By automated payments - BACS - or standing order from your bank account

You should obtain the necessary forms from your bank, instructing them to pay Spelthorne Borough Council. Our bank details are - Lloyds Bank Plc, City Office, Sort Code: 30-80-12 and Account No: 11441960. Always quote your either your Council Tax reference or Non Domestic Rate account reference which can be found on your bill. Please ensure that we receive payments on or before the dates they become due.

By post

If you send your payment by post, you should address it to The Revenues Office.

Make cheques and postal orders payable to Spelthorne Borough Council. Do not send cash through the post. If you pay by cheque, please write the payment reference number on the back of the cheque. We will not give you a receipt unless you specifically ask for one and send us a stamped addressed envelope.

Electronic billing

Sign up to receive your bill by email: E-billing sign up form

Post Office and Paypoint outlets

Payment can be made at most Post Offices by cash/cheque or Paypoint outlets by cash only if your bill has a barcode printed on it. There is no fee for this service.

Paypoint outlets

OutletAddressPostcode
Ashford Food and Wine12a Kingston Crescent, AshfordTW15 3NA
Best One15 Station Approach, AshfordTW15 2QN
Cash and Cheque Express45 Church Road, AshfordTW15 2TY
Daily Needs347 Staines Road West, AshfordTW15 1RP
Food Fare125 Convent Road , AshfordTW15 2HW
J R News6 Woodthorpe Road, AshfordTW15 2RY
Londis97 Feltham Road, AshfordTW15 1BS
Londis83 Church Road, AshfordTW15 2PE
Londis4 Woodlands Parade, AshfordTW15 1QD
Woodthorpe Road Londis110 Woodthorpe Road, AshfordTW15 3LH
Co-op Ashford17 Church Parade, Church Road, AshfordTW15 2TX
Bath Superstore122 Vicarage Road, Sunbury-on-ThamesTW16 7QX
Costcutter23 Staines Road West, Sunbury-on-ThamesTW16 7AB
Green Street News91-93 Green Street, Sunbury-on-ThamesTW16 6RD
Londis Supermarket33 French Street, Sunbury-on-ThamesTW16 5JL
Parrot News115 Groveley Road, Sunbury-on-ThamesTW16 7JZ
Thames Food and Wine27 Staines Road West, Sunbury-on ThamesTW16 7AB
1st Stop11 Avenue Parade, The Avenue, Sunbury-on-ThamesTW16 5HS
Ashton News60 Nursery Road, Sunbury-on-ThamesTW16 6LG
SparUnit 2, Sunbury Cross CentreTW16 7AZ
Sunbury Convenience Store6 Peregrine Road, Sunbury-on-ThamesTW16 6JP
BP SheppertonHigh StreetTW17 9AW
Londis Market81 Upper Halliford RoadTW17 8SE
Co-op Shepperton13-14 Thurlestone Parade, High Street, SheppertonTW17 9AR
Best One Shepperton207 Laleham Road, SheppertonTW17 0AH
Chertsey Service Station102 Bridge Road, ChertseyKT16 8LA
Kit Kat4 Stainash Parade, StainesTW18 1BB
Laleham Food and Wine196 Laleham Road, Staines-upon-ThamesTW18 2PA
Sainsbury Petrol StationThe Causeway, Staines-upon-ThamesTW18 3AP
Xpress New Food and Wine17b Clarence Street, Staines-upon-ThamesTW18 4SU
Stanwell Mini Market31 High Street, Stanwell, Staines-upon-ThamesTW19 7LJ
Londis53 High Street, Stanwell, Staines-upon-ThamesTW19 7LJ
Martins63 Clare Road, Stanwell, Staines-upon-ThamesTW19 7QW
CostcutterBedfont Road, Stanwell, Staines-upon-ThamesTW19 7LU
T5 Stores179-181 Horton Road, Stanwell, Staines-upon-ThamesTW19 6AQ
Hythe Supermarket3 The Parade, Thorpe Road, Staines-upon-ThamesTW18 3HF
BK Food and Wine134 Thorpe Lea Road, EghamTW20 8BL
Egham Food and Wine18 High Street, EghamTW20 9DT
Bond Street News54-56 Bond Street, Englefield Green, EghamTW20 0PY
Egham Express98-99 High Street, EghamTW20 9HQ
Martins225 Pooley Green Road, EghamTW20 8AS

Post Offices

  
Feltham Hill Road131 Convent Road, AshfordTW15 2HW
Ashford72 Church Road, AshfordTW15 2TW
Thames Street5 The Avenue Parade, The Avenue, Sunbury-on-ThamesTW16 5HS
Sunbury-on-Thames23 Staines Road West, Sunbury-on-ThamesTW16 7AJ
Shepperton33 High Street, SheppertonTW17 9AB
Edinburgh Drive41 Edinburgh Drive, Staines-upon-ThamesTW18 1PJ
Penton Avenue4 Penton Avenue, Staines-upon-ThamesTW18 2NB
Staines49-51 High Street, Staines-upon-ThamesTW18 4QR
Wraysbury31 High Street, Wraysbury, Staines-upon-ThamesTW19 5DA
Stanwell Moor183 Horton Road, Stanwell Moor, Staines-upon-ThamesTW19 6AQ
Stanwell53 High Street, StanwellTW19 7LJ
Clare Road113 Clare Road, Stanwell, Staines-upon-ThamesTW19 7QP
The Hythe225 Pooley Green Road, EghamTW20 8AS
Egham68a High Street, EghamTW20 9EY