All rateable values were reassessed at a general revaluation and took effect from 1 April 2017 based on an antecedent date of 1 April 2015. This broadly represents the yearly rent the property could have been let for on the open market on that particular date. Revaluations make sure each ratepayer pays their fair contribution and no more, by ensuring that the share of the national rates bill paid by any one ratepayer reflects changes over time in the value of their property relative to others.

Revaluation does not raise extra money for Government.

Whilst the 2017 revaluation did not increase the amount of rates collected nationally, within this overall picture, over 7 out of 10 ratepayers received a reduction or no change in their bill and some ratepayers did see increases.

If the facts about your property as shown on the summary valuation or your bill demand are correct, but you disagree with the rateable value, you can make a formal appeal.

You can download appeal forms and guidance notes from the Gov.uk website. For further details please contact:-

Non-domestic Rates South East
Valuation Office Agency
St Anne's House
2 St Anne's Road
Eastbourne
East Sussex
BN21 3LG
Website: https://www.gov.uk/government/organisations/valuation-office-agency
Telephone: 0300 050 1501

The ratepayer (and certain others who have an interest in the property) can appeal against the value shown in the list if they believe it is wrong. Full details on your rights of appeal are available from the Valuation Office Agency. Your billing authority can only backdate any business rates rebate to the date from which any change to the list is to have effect.

The Valuation Office Agency will continue to fulfil their legal obligations to alter rating assessments if new information comes to light indicating the valuation is inaccurate.

Further information about the grounds on which appeals may be made and the process for doing so can be found on the https://www.gov.uk website or obtained from your local valuation office.

Some ratepayers instruct rating surveyors to advise them on whether their rateable value is acceptable or should be appealed, although there is nothing to prevent an occupier or owner making their own appeal.

The Council cannot recommend a specific source of professional advice but advice has been issued by a consortium of professional bodies and may assist in making the right choice. Professional rating advice is available from members of the Royal Institution of Chartered Surveyors (RICS) - 020 7222 7000, the Institute of Revenues, Rating and Valuations (IRRV) - 020 7831 3505 and the Rating Surveyors Association (RSA). You may be charged for any advice or assistance given. The RICS has a helpline offering free advice, for the first half-hour, from a local rating surveyor. You can access this service by calling the RICS contact centre in the UK. Telephone 0870 333 1600.

Unscrupulous agents often approach ratepayers with apparently tempting offers of help to 'substantially reduce' rates bills. The reality is often less attractive. It is important that you examine carefully the terms and conditions of any contract you are asked to sign.

Any ratepayer making an appeal should note that the legislation is quite clear in that rates remain due and payable as based on the existing entry in the Valuation List. To reflect this the legislation also allows for payment of interest on any overpayment resulting from an amendment to the Valuation List.

The rate of interest payable by the authority is to be one percentage point less than the "standard rate, which is "the base rate quoted by the reference banks and effective on 15th March (or, if that day is not a business day, the next business day) of the preceding year.  Interest is not payable for any financial year where non-payment has resulted in a Liability Order being obtained.

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