Welcome to our new website!
We would like to receive any feedback on your experience, please email news@spelthorne.gov.uk.
If you already have a bin, to pay your invoice, please go to our Pay a council invoice page
Select Council Invoices on the next page.
Use your bill to enter the account number. Put your customer number first followed by a forward slash and then your invoice number.
When renewing an out of date subscription please allow 10 days for the service to be reactivated. Your bin will then be emptied on the next scheduled collection.
Customers may also pay by calling Customer Services on 01784 451499, pressing Option 3 and Option 7, for their account to be reactivated sooner.
The garden waste collection service operates between April and March, with a break in the service between Christmas and the end of January. To find out your collection day, select the 'Find your collection day' button below and type in your postcode or if you know your collection week/day download the calendar in the Downloads area.
From Wednesday 1 October 2025 for collections up until 31 March 2026 the cost of the service will be half price.
There is an annual charge of £70 for collections between April 2025 - March 2026 and a one-off payment of £30 for the garden waste bin (please remember to enter your address on the online form for delivery). If you don't create much garden waste, you can share a subscription with your neighbour.
If you require an additional bin, please click on the Garden Waste Bin Order Form. The cost of an additional bin is £30 and the service charge will be £40 per bin (up to two bins allowed). There is a limit of three bins per property. The annual charge for a Green Waste sack is £48.
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Bins can be ordered for the new service from 1 March 2024.
Collections are every two weeks (excluding Christmas and January). Your wheelie bin needs to be placed kerbside by 6am on the day of your collection. Only garden waste contained in the wheelie bin will be collected.
It is taken to Trumps Farm in Chertsey where it is broken down into compost. This compost then goes to local farms in the area.
Composting your uncooked food and garden waste at home is a great way to reduce the amount of waste going to landfill and provides you with free soil conditioner. Visit our composting page for more information.