Privacy Notice - Disabled Facilities Grants (DFGs) Contractors

To comply with the Data Protection Act and General Data Protection Regulation, Spelthorne Borough Council, Council Offices, Knowle Green, Staines upon Thames, TW18 1XB must provide Disabled Facility Grant contractors with the following information about the personal data provided to us:

• The Council is the data controller for the data provided and will use the data to assess and process Disabled Facility Grant applications under The Housing Grants, Construction and Regeneration Act 1996.  The lawful basis for processing is Legal Obligation.
• Your information may be shared with Clients, family, friends, Next Of Kin, Adult/Children Social Services, Social and Private Landlords.
• For the purpose of processing payments your data will be shared with Spelthorne Borough Council finance.
• Your data may also be used in situations when there is concern regarding the individual's welfare.
• We will only disclose information to other organisations if we have a legal duty to release data to prevent or detect fraud, prevent, or detect crime, protect public funds.
• The Council will keep your data for a maximum of 10 years from the certified date of the grant being completed.
• If you have any direct enquiries, Spelthorne Borough Council's Data Protection Officer can be contacted at data.protection@spelthorne.gov.uk or write to Spelthorne Borough Council's Data Protection Officer, Council Offices, Knowle Green, Staines-upon-Thames, TW18 1XB
• For further information about how the Council uses your personal data, including your rights as a data subject are as follows: 

You have the following rights:

• You have the right to be informed via Privacy Notices such as this
• You have the right to request access to and to receive a copy of any information we hold about you (including in an electronic format) - to request a copy of this information you must make a subject access request in writing,
• If you find that the information SBC holds about you is no longer accurate, you have the right to ask to have this corrected,
• You have the right - under certain conditions - to ask us to erase your personal data,
• You may request that SBC stops processing your personal data in relation to any council service (this may delay or prevent us delivering a service to you, we will seek to comply with your request but may be required to hold or process information to comply with our legal duties).

To exercise any of these rights contact the Data Protection Officer at data.protection@spelthorne.gov.uk.

You also have the right to make a complaint to the Information Commissioner's Office (ICO). This is an independent body responsible for making sure that organisations comply with Data Protection legislation.

The ICO will always expect you to have raised your concerns with us before submitting a complaint.