Privacy Notice - Grounds maintenance

Spelthorne Borough Council will be collecting your personal data to enable us to process your enquiry.

In order to comply with the Data Protection Act and General Data Protection Regulation, Spelthorne Borough Council must provide you,our customer, with the following information about the personal data you give to us:

• Neighbourhood Services, a department within the Council, will use the data provided to allow us to answer any queries that you contact us with
• in order to answer or action your enquiry, your information may be shared with other services within the Council and, potentially, with external contractors
• in few cases it may be necessary to share your data with crime prevention services and services executing the rule of law, including courts of law and emergency services
• the information will not be passed on to any other third parties, or transferred out of the UK
• the Council will keep your data for a maximum of 6 years after the last contact between yourself and the Council
• we are processing your data under the lawful basis of 'public task', and will not be able to process your enquiry without this data

For further information about how the Council uses your personal data, including your rights as a data subject, please see below. 

If you have any direct enquiries, Spelthorne Borough Council's Data Protection Officer can be contacted at data.protection@spelthorne.gov.uk

Further information

You have the following rights:

• you have the right to be informed via Privacy Notices such as this
• you have the right to request access to and to receive a copy of any information we hold about you (including in an electronic format) - to request a copy of this information you must make a subject access request in writing
• if you find that the information Spelthorne Borough Council holds about you is no longer accurate, you have the right to ask to have this corrected
• you have the right - under certain conditions - to ask us to erase your personal data
• you may request that Spelthorne Borough Council stops processing your personal data in relation to any council service (this may delay or prevent us delivering a service to you, we will seek to comply with your request but may be required to hold or process information to comply with our legal duties)

To exercise any of these rights contact the Data Protection Officer at data.protection@spelthorne.gov.uk.

You also have the right to make a complaint to the Information Commissioner's Office (ICO). This is an independent body responsible for making sure that organisations comply with Data Protection legislation.